Clinical Support Specialist
4 weeks ago
Job Summary:
The Clinical Support Specialist will provide clinical and administrative support to Advanced Practice Clinicians while on site at Advocate/Aurora Clinics at Walgreens. This role requires effective communication and interpersonal skills to develop rapport and maintain positive, professional relationships with patients, staff, and clinicians.
Key Responsibilities:
- Complete patient registration process, documenting patient demographics, processing insurance and copays, and scheduling patient appointments in the electronic medical record.
- Facilitate waiting room management and patient rooming processes.
- Complete vitals and point of care testing on patients.
- Monitor supply inventory and order clinical and office supplies.
- Develop and maintain collaborative relationships with peers, APCs, Walgreens store management, and ACW leadership in support of patient care delivery.
Requirements:
- Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) required within 21 days of start date.
- High school Diploma or GED.
- Preferred 1-2 years experience in clinical and/or customer service setting.
Benefits:
- Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, 401k company contribution.
- Paid Time Off.
Working Conditions:
- Travel between sites of care may be requested to work at nearby Advocate/Aurora Clinic at Walgreens sites to fulfill business needs.
- Flexible hours.
- Availability to work rotating weekends.
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