Clinical Support Specialist

4 weeks ago


Chicago, Illinois, United States Advocate Health Full time

Job Summary:

The Clinical Support Specialist will provide clinical and administrative support to Advanced Practice Clinicians while on site at Advocate/Aurora Clinics at Walgreens. This role requires effective communication and interpersonal skills to develop rapport and maintain positive, professional relationships with patients, staff, and clinicians.

Key Responsibilities:

  • Complete patient registration process, documenting patient demographics, processing insurance and copays, and scheduling patient appointments in the electronic medical record.
  • Facilitate waiting room management and patient rooming processes.
  • Complete vitals and point of care testing on patients.
  • Monitor supply inventory and order clinical and office supplies.
  • Develop and maintain collaborative relationships with peers, APCs, Walgreens store management, and ACW leadership in support of patient care delivery.

Requirements:

  • Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) required within 21 days of start date.
  • High school Diploma or GED.
  • Preferred 1-2 years experience in clinical and/or customer service setting.

Benefits:

  • Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, 401k company contribution.
  • Paid Time Off.

Working Conditions:

  • Travel between sites of care may be requested to work at nearby Advocate/Aurora Clinic at Walgreens sites to fulfill business needs.
  • Flexible hours.
  • Availability to work rotating weekends.


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