Clinical Support Specialist
1 month ago
Skills for Chicagoland's Future is a Chicago-based nonprofit dedicated to removing barriers to employment by eliminating biases that disqualify candidates unnecessarily. We partner with local and global companies to bring opportunities to neighborhoods and municipalities throughout the Chicagoland area.
To be eligible for our services, candidates must reside in Chicagoland (Cook, Lake, McHenry, Kane, Kendall, DuPage, or Will County in Illinois) and be either unemployed or underemployed, defined as working fewer than 32 hours per week or outside their field.
Help at Home PartnershipHelp at Home, a leading national provider of high-quality, relationship-based home care for seniors and people living with disabilities, has partnered with us to provide care for individuals, enabling them to remain independent and live their best lives in their own homes.
As a Clinical Support Specialist, you will play a vital role in ensuring the quality of service provided by field staff who support patients with personal care. Your responsibilities will include:
- Monitoring the performance of field staff to ensure quality service
- Proactively communicating schedules and changes with clients, field staff, referral sources, team leads, managers, and the branch manager
- Providing assistance with personal activities such as dressing, grooming, meals, and accompanying clients to appointments as needed
Location: Chicago
Benefits: Dental, Medical, Vision
Pay Rate: $17 per hour plus
Candidate Profile:
- High School Diploma or GED
- Valid driver's license and access to reliable transportation and willingness to travel locally between 8am-5pm
- Excellent customer service skills
Schedule: 1st Shift, Any Shift, Weekends
Education Profile: High School Diploma/GED
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