Client Relations Specialist

2 weeks ago


Granby, Colorado, United States United Business Bank Full time
Position Overview:
The Client Service Representative - In Training (CSRIT) is an essential role within our organization, focusing on delivering exceptional service to our clients. This position is designed for individuals eager to embark on a career in the banking sector, providing comprehensive training and hands-on experience.

Key Responsibilities:
- Engage with clients to perform various transactions, including deposits, withdrawals, and loan payments, both in-person and through digital channels.
- Ensure accuracy in daily transaction balancing and cash verification.
- Assist clients with account inquiries and resolve any issues related to their banking experience.
- Actively promote and cross-sell the bank's products and services to enhance client satisfaction.
- Support the Assistant Client Service Manager and Regional Branch Administrator with assigned tasks.

Training Program:
The CSRIT program offers a structured training path, allowing participants to develop essential teller skills and operational knowledge. Compensation will increase progressively based on successful completion of training phases:
- Starting at $20.00 per hour
- $21.00 per hour after Phase One completion
- $22.00 per hour after Phase Two completion

Qualifications:
- High school diploma or equivalent required.
- Minimum of one year of cash handling or teller experience in the financial services industry.
- Knowledge of banking operations and customer service best practices.
- Proficient in Microsoft Office applications.

Compensation and Benefits:
We offer a competitive salary range of $20.00 to $22.00 per hour, along with a comprehensive benefits package that includes:
- Medical, Dental, and Vision Insurance
- 401(k) with matching contributions
- Paid Time Off and holidays
- Flexible Spending Accounts
- Employee Assistance Program

At United Business Bank, we value our team and their contributions to our success. We are committed to fostering a supportive and collaborative work environment.

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