Marketing and Communications Specialist

2 weeks ago


Rialto, California, United States InstepMG Full time

We are seeking a dedicated Marketing and Communications Representative to spearhead the expansion of our recently acquired market, specifically focusing on the growth of our business in the Inland Empire region.

Your role as a Marketing and Communications Representative involves taking charge of client sales and marketing campaigns, providing strategic direction and leadership to drive business growth.

Key Responsibilities of the Marketing and Communications Representative:

  • Collaborate with the team to implement tailored marketing strategies for each client, emphasizing lead generation and customer engagement.
  • Engage with customers on location to address inquiries and showcase client products and features, building strong relationships and driving sales.
  • Facilitate the connection of customers as qualified leads to senior sales experts, ensuring a seamless sales process.
  • Conduct follow-ups with customers to ensure their satisfaction and loyalty, driving repeat business and positive word-of-mouth.
  • Support the manager with day-to-day tasks when necessary, ensuring the smooth operation of the team.
  • Cultivate robust leadership and interpersonal abilities, driving team collaboration and success.
  • Support endeavors for new business and sales expansion, identifying opportunities and driving growth.

Requirements for the Marketing and Communications Representative role:

  • Outstanding interpersonal skills and social acumen, with the ability to build strong relationships with customers and colleagues.
  • 1-2 years of experience in customer service, retail, sales, or communications, with a proven track record of success.
  • Professional attitude, organized, and dependable, with a strong work ethic and commitment to excellence.
  • Effective and adept communication skills, with the ability to articulate complex ideas and drive results.
  • Ambitious mindset, strong dedication, and a genuine eagerness to acquire knowledge and drive business growth.
  • Goal-oriented outlook with a drive for achievement, with a focus on delivering results and driving success.
  • Capability to thrive in a dynamic, fast-paced setting, with the ability to adapt to changing priorities and deadlines.


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