Orthopedic Account Representative

2 weeks ago


Montgomery, Alabama, United States Southern Orthopeadic Surgeons Full time
Job Summary

We are seeking a highly organized and detail-oriented Orthopedic Account Representative to join our team at Southern Orthopedic Surgeons. As a key member of our revenue cycle team, you will be responsible for managing patient accounts, communicating with patients and providers, and ensuring accurate and timely billing and collections.

Key Responsibilities
  • Account Management: Manage patient accounts, including reviewing and updating account information, sending statements and notices, and resolving billing and payment issues.
  • Communication: Communicate with patients, providers, and other stakeholders to resolve billing and payment issues, answer questions, and provide information.
  • Collections: Work with patients and providers to resolve outstanding balances, negotiate payment plans, and collect payments.
  • Documentation: Maintain accurate and detailed records of all interactions with patients and providers, including phone calls, emails, and letters.
Requirements
  • Excellent Communication Skills: Possess excellent verbal and written communication skills, with the ability to effectively communicate with patients, providers, and other stakeholders.
  • Organizational Skills: Possess strong organizational skills, with the ability to manage multiple accounts and prioritize tasks effectively.
  • Attention to Detail: Possess a high level of attention to detail, with the ability to accurately and thoroughly review and update account information.
  • Problem-Solving Skills: Possess strong problem-solving skills, with the ability to effectively resolve billing and payment issues.


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