Customer Service Representative

4 days ago


Montgomery, Alabama, United States Community Choice Financial Family of Brands Full time
Job Title: Customer Service Representative

Job Summary:

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will play a vital role in ensuring that our customers receive exceptional service and support throughout the loan and pawn process.

Responsibilities:

  • Provide exceptional customer service and support to customers throughout the loan and pawn process.
  • Assist customers with their financial needs and provide recommendations based on their individual circumstances.
  • Manage customer accounts and ensure accurate and timely processing of transactions.
  • Work collaboratively with colleagues to achieve sales and customer service goals.
  • Participate in ongoing training and development to stay up-to-date on company products and processes.

Requirements:

  • High school diploma or equivalent required.
  • Excellent verbal and written communication skills.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Ability to maintain a professional and courteous demeanor at all times.

What We Offer:

  • A comprehensive training program to ensure your success in the role.
  • A competitive salary and benefits package.
  • Opportunities for career advancement and professional growth.
  • A dynamic and supportive work environment.

About Us:

The Community Choice Financial Family of Brands is a leading retailer of financial services to unbanked and underbanked consumers. We are committed to providing exceptional service and support to our customers and communities.



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