Guest Service Coordinator

6 days ago


Shingle Springs, California, United States Quality Inn & Suites Full time
Job Title: Guest Service Coordinator

We are seeking a detail-oriented and organized individual to join our team as a Guest Service Coordinator. This role involves coordinating the front desk operations, managing guest requests, and ensuring a seamless check-in process.

About the Role:

This is an excellent opportunity for those who enjoy working in a fast-paced environment and have a passion for delivering exceptional customer service.

Your Responsibilities:

  1. Coordinate front desk operations, including registration, room assignments, and confirmation of reservations.
  2. Manage guest requests and resolve any issues promptly and professionally.
  3. Keep accurate and up-to-date records of occupied rooms and guests.
  4. Communicate effectively with colleagues and management to ensure seamless operations.

Qualifications:

  • Previous experience in customer service, front desk service, or other related fields.
  • Excellent written and verbal communication skills.
  • Able to build rapport with guests and provide personalized service.
  • Strong organizational skills with the ability to prioritize tasks effectively.

Salary Estimate: $45,000 - $55,000 per annum, depending on experience.



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