Guest Service Coordinator
6 days ago
We are seeking a detail-oriented and organized individual to join our team as a Guest Service Coordinator. This role involves coordinating the front desk operations, managing guest requests, and ensuring a seamless check-in process.
About the Role:
This is an excellent opportunity for those who enjoy working in a fast-paced environment and have a passion for delivering exceptional customer service.
Your Responsibilities:
- Coordinate front desk operations, including registration, room assignments, and confirmation of reservations.
- Manage guest requests and resolve any issues promptly and professionally.
- Keep accurate and up-to-date records of occupied rooms and guests.
- Communicate effectively with colleagues and management to ensure seamless operations.
Qualifications:
- Previous experience in customer service, front desk service, or other related fields.
- Excellent written and verbal communication skills.
- Able to build rapport with guests and provide personalized service.
- Strong organizational skills with the ability to prioritize tasks effectively.
Salary Estimate: $45,000 - $55,000 per annum, depending on experience.
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