Guest Accommodations Liaison
15 hours ago
We are looking for a skilled Front Desk Agent to join our team at Quality Inn & Suites. In this role, you will be responsible for providing top-notch support to our hotel guests, ensuring their stay is smooth and enjoyable.
About the Position:
This position involves working closely with our hotel staff to deliver a high level of service to our guests. You will be responsible for managing room assignments, handling guest requests, and resolving any issues that may arise.
- Main Responsibilities:
- Registering and assigning rooms to guests
- Confirming phone and online reservations
- Responding to guest needs, requests, and complaints
- Collecting payment from guests
- Keeping records of occupied rooms and guests
Requirements:
To succeed in this role, you will need:
- A strong background in customer service, preferably in a hotel or hospitality setting
- Excellent communication and interpersonal skills
- Ability to work well under pressure and think critically
- A positive attitude and a passion for delivering exceptional customer service
Salary Range:
The estimated salary for this role is $40,000 - $55,000 per year, based on experience.
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