Guest Services Director

10 hours ago


Palm Springs, California, United States Remington Full time
Job Summary: The Guest Services Director will oversee the front office operations and ensure exceptional guest experiences. This role involves leading a team of front office associates and managing daily operations.

Main Responsibilities:
  1. Develop and implement strategies to improve guest satisfaction and loyalty.
  2. Recruit, train, and supervise front office staff to deliver high-quality services.
  3. Maintain accurate records and reports on guest interactions and staff performance.

Essential Skills:
  • Proven leadership and management experience in a hospitality setting.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively under pressure and maintain a calm demeanor.

Benefits Package: Our comprehensive benefits package includes medical, dental, and vision insurance, a 401(k) plan, and paid vacation time.

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