Guest Experience Specialist

11 hours ago


Palm Springs, California, United States ARRIVE Hotel Palm Springs Full time

We are seeking a highly skilled Guest Experience Specialist to join our team at ARRIVE Hotel Palm Springs. As a key member of our front desk and bar team, you will be responsible for providing exceptional guest experiences, ensuring seamless check-in and check-out processes, and delivering outstanding service in our poolside restaurant and bar.

The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. You will be responsible for managing multiple tasks simultaneously, including checking guests into rooms, handling phone calls and emails, and maintaining accurate records.

Key Responsibilities: Provide exceptional guest experiences; ensure seamless check-in and check-out processes; deliver outstanding service in our poolside restaurant and bar; manage multiple tasks simultaneously; maintain accurate records.

Benefits: Competitive compensation package, including medical, dental, vision, and life insurance; 401(k) retirement plan; paid time off, holiday pay, and sick pay; career advancement opportunities; professional development support; amazing employee discounts on hotels and dining across our portfolio.



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