Mortgage Administrative Support Specialist

3 weeks ago


Bothell WA USA, United States Qualstar Credit Union Full time

About Qualstar Credit Union

We are a financially strong, not-for-profit organization that prioritizes giving back to our members. Our team is dedicated to providing exceptional member service and fostering a collaborative environment.

About This Role

We are seeking a detail-oriented and proactive Mortgage Administrative Assistant to join our Mortgage Lending Department. As a key member of our team, you will provide vital administrative support to both the Mortgage Lending Servicing and Originations Teams.

Key Responsibilities

  • Assist with semi-annual escrow analysis, tax disbursement, HMDA record maintenance, and re-conveyance of paid-off loans.
  • Maintain member hazard and flood insurance records and assist with Fannie Mae-related tasks, MERS eRegistrations, and eNote transfers to investors.
  • Support the Mortgage Lending Originations Team by assisting loan originators with requests, gathering financial information, ordering appraisals, and ensuring loan files meet lending and regulatory guidelines.
  • Answer mortgage-related calls and maintain accurate loan records across mortgage systems.
  • Prepare and maintain various reports while meeting deadlines for mortgage-related functions and service standards.

Our Ideal Candidate

We are looking for someone with a strong customer service mindset, excellent organizational skills, and a keen attention to detail. If you are eager to learn and grow in the mortgage lending industry, this may be the perfect role for you.



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