Senior Accounting Associate

2 weeks ago


New Orleans, Louisiana, United States Sonesta International Hotels Full time
Job Overview

The Senior Accounting Associate is responsible for executing a range of financial tasks in accordance with established guidelines and procedures. This role will support the Accounting Manager in various departmental responsibilities.

Key Responsibilities

1. Management of Billing for Master Accounts
2. Preparation of group turnover reports and organization of files for upcoming groups
3. Assignment of Posting Master and Accounts Receivable identifiers in the Opera system for future events
4. Daily review and verification of Posting Masters
5. Responding to phone inquiries from internal personnel and guests
6. Invoicing special accounts utilizing Excel
7. Daily reconciliation of Posting Masters (including Banquets, Outlets Research, etc.)
8. Participation in resume and pre-convention meetings as required
9. Examination of group contracts prior to arrival and efficient documentation in PMS or POS systems
10. Daily review of open folios.

Guest Service Commitment

We expect you to deliver exceptional and engaging service to our guests. You will be dedicated to understanding and anticipating individual guest needs to surpass their expectations.

Our GUEST Model:
• Warmly greet all guests with a smile
• Utilize eye contact and address guests by name
• Anticipate and establish needs
• Resolve and take ownership of all requests and complaints
• Express gratitude to every guest

Team Collaboration

• Foster respectful and dignified relationships with colleagues
• Additional duties may be assigned as necessary. Employees may be required to assist in other areas of the hotel to support operations.

Qualifications and Skills

To be considered for this position, candidates should demonstrate the following knowledge, skills, and abilities:
• Proven track record of delivering outstanding guest or client experiences
• Strong communication skills for training, safety, and guest interactions
• Professional appearance and demeanor
• Proficiency in operating PC computers; familiarity with Microsoft Office (especially Excel), OPERA, and Delphi (FDC) is preferred
• Ability to perform calculations involving discounts, interest, commissions, and percentages
• Capability to read, comprehend, and write simple instructions and correspondence
• Effective presentation skills in small group settings
• Problem-solving abilities in diverse situations
• Basic algebra proficiency
• Ability to manage multiple tasks in a fast-paced environment.

Education and Experience

A minimum of a high school diploma is required, with some college or business school coursework in accounting preferred. A college degree is advantageous. Strong organizational skills and clerical experience are essential.

Physical Requirements

The physical demands of this role require the employee to regularly stand, walk, talk, and hear. Occasional tasks may involve using hands, reaching, stooping, kneeling, crouching, and lifting/moving up to 25 pounds.

Work Environment

The characteristics of the work environment are representative of those encountered while performing essential job functions. Reasonable accommodations may be made for individuals with disabilities.

Benefits

Sonesta International Hotels recognizes the importance of benefits in supporting the health and financial security of employees and their families. We offer a comprehensive benefits package, including:
• Medical, Dental, and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Discounts at Sonesta Hotels
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long Term Disability Insurance
• Various Employee Perks and Discounts

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications will not be considered.

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