Radiology Reception Coordinator
2 weeks ago
Location: Manhattan, NY
At New York Imaging (NYI), we are at the forefront of diagnostic imaging innovation. Our dedicated team of expert radiologists and technologists is committed to providing exceptional patient care through advanced imaging technologies and collaborative practices. We focus on delivering accurate diagnostic solutions that guide effective treatment pathways.
Key Responsibilities:
- Oversee the daily opening and closing operations of the front desk.
- Greet patients and visitors warmly, ensuring a professional atmosphere.
- Support patients in feeling comfortable while maintaining an organized reception area.
- Handle incoming calls, address inquiries, resolve issues, and schedule appointments efficiently.
- Process co-payments and ensure daily financial reconciliation.
- Assist patients in completing necessary forms and documentation accurately.
- Maintain patient records using the electronic medical records (EMR) system.
- Coordinate physician schedules in accordance with established guidelines.
- Distribute quality assurance surveys and assist with preventive screenings.
- Collaborate with nursing staff to manage incoming messages from Care Team inboxes.
- Ensure all patients requiring appointments are scheduled appropriately by monitoring daily visit lists.
- Safeguard patient confidentiality by adhering to HIPAA regulations.
- Adapt to various roles within the office as needed to support team operations.
- Uphold daily office functions by following established policies and procedures.
- High School diploma with a minimum of 1 year of relevant experience.
- Bachelor's Degree is preferred.
- Strong verbal and written communication skills.
- Ability to work collaboratively within a team environment.
- Proficiency in typing and computer skills is advantageous.
- Exceptional customer service abilities.
- Prior experience in a similar role is beneficial.
Benefits: Full-time benefits include Tuition Reimbursement, Health Insurance from day one, Dental and Vision coverage, Life Insurance, Short and Long-term disability, a 401k Plan, generous Paid Time Off, 8 paid holidays (including 2 floating days), and more.
New York Imaging is an Equal Opportunity Employer.
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