Customer Service Liaison

5 days ago


Newnan, Georgia, United States Deidre Bembry - State Farm Agent Full time
Job Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Liaison at Deidre Bembry - State Farm Agent. As a key member of our team, you will play a vital role in building and maintaining strong relationships with our clients, providing exceptional service, and promoting our products and services.

Key Responsibilities
  • Establish and Maintain Client Relationships: Develop and maintain strong relationships with our clients, understanding their needs and preferences to provide personalized service.
  • Provide Exceptional Customer Service: Respond to client inquiries, resolve issues, and provide accurate and timely information regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Promote Successful Client Relations: Proactively market relevant products and services to our clients, identifying opportunities to improve their lives and grow our agency.
Requirements
  • Experience in Sales and Service: Previous experience in sales, customer service, or a related field is preferred.
  • Excellent Communication Skills: Possess excellent written, verbal, and listening skills to effectively communicate with clients and team members.
  • Dedicated to Customer Service: Demonstrate a strong commitment to providing exceptional customer service and building long-lasting relationships with our clients.
Benefits
  • Paid Time Off: Enjoy paid holidays and personal/sick days.
  • Competitive Salary and Commission: Earn a competitive salary plus commission/bonus.
  • Health Benefits: Receive comprehensive health benefits.
  • Growth Opportunities: Enjoy opportunities for advancement within our agency.


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