Insurance Customer Service Representative

4 weeks ago


Wichita Falls, Texas, United States Mass Markets Full time
Mass Markets
  • Job Summary: As an Insurance Customer Service Agent, you will be responsible for providing exceptional customer service and support to our policyholders. This includes handling inbound customer service inquiries, resolving issues, and providing information on our insurance products and services.

Key Responsibilities:
  • Support inbound customer service, help desk, and back office processing representatives
  • Provide full lifecycle customer service and sales to assist customers in understanding their coverages and selecting the right products and services
  • Leverage sales, marketing, and influence skill set to assist with acquisition and retention of policyholders

Requirements:
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving and analytical skills
  • Knowledge of insurance products and services

What We Offer:
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive compensation and benefits package

Apply Now:

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