Insurance Customer Service Specialist

5 days ago


Wichita Falls, Texas, United States Mass Markets Full time

Job Summary: As an Insurance Customer Service Representative at Mass Markets, you will provide full life cycle customer service and assist customers in understanding their coverages and select the right products and services. You will listen to customers, understand their needs, and resolve customer issues. Additionally, you will research systems to find missing information as applicable and follow all required scripts, policies, and procedures.

Key Responsibilities:

  • Provide customer service and support to customers regarding their insurance coverages and products.
  • Listen to customers, understand their needs, and resolve customer issues in a timely and professional manner.
  • Research systems to find missing information as applicable and provide accurate and timely responses to customers.
  • Follow all required scripts, policies, and procedures to ensure compliance and quality service.

About Mass Markets: Mass Markets is a leading provider of insurance services, dedicated to delivering exceptional customer experiences and providing innovative solutions to meet the evolving needs of our customers.



  • Wichita Falls, Texas, United States State Farm Insurance Full time

    Job Summary: We are seeking a highly skilled and customer-focused Insurance Customer Service Representative to join our team at State Farm Insurance. As an Office Representative, you will be responsible for providing exceptional customer service by answering inquiries and resolving issues related to insurance policies. Your duties will include processing...


  • Wichita Falls, Texas, United States State Farm Insurance Full time

    State Farm Insurance **Job Summary** As an Account Associate at State Farm Insurance, you will play a vital role in providing exceptional customer service and support. Your primary responsibility will be to assist customers with their insurance needs, ensuring they receive accurate and timely information. **Key Responsibilities** * Process policy changes...


  • Wichita Falls, Texas, United States Mass Markets Full time

    Mass Markets Job SummaryAs an Insurance Customer Service Representative at Mass Markets, you will be responsible for providing exceptional customer service and support to our clients. Your primary goal will be to understand their needs and provide them with the right products and services to meet their personal financial goals.Key ResponsibilitiesProvide...

  • Insurance Agent

    2 weeks ago


    Wichita Falls, Texas, United States Freeway Insurance Services America LLC Full time

    Join Our Team as an Insurance AgentWe are seeking a highly motivated and goal-oriented Insurance Agent to join our team at Freeway Auto Insurance. As an Insurance Agent, you will be responsible for selling nonstandard auto insurance to new and existing customers.Key Responsibilities:Solicit new business and maintain current business levels to achieve or...


  • Wichita Falls, Texas, United States State Farm Insurance Full time

    Job Summary:As an Account Associate at State Farm Insurance, you will play a vital role in providing exceptional customer service and support. Your primary responsibility will be to assist customers with their insurance needs, ensuring they receive accurate and timely information. You will also be responsible for processing policy changes and updates,...


  • Wichita Falls, Texas, United States State Farm Insurance Full time

    Job Summary:As a Customer Service Representative at State Farm Insurance, you will play a vital role in providing exceptional service to our customers. Your primary responsibility will be to assist customers with inquiries, complaints, and policy changes. You will also be responsible for providing accurate and timely information regarding insurance products...


  • Wichita Falls, Texas, United States State Farm Insurance Full time

    Customer Service AmbassadorAt State Farm Insurance, we're seeking a skilled Customer Service Ambassador to join our team. As a key member of our customer-facing team, you'll be responsible for providing exceptional service to our customers, answering their inquiries, and resolving any issues that may arise. Your goal will be to ensure that every customer...


  • Wichita Falls, Texas, United States Mass Markets Full time

    Job Title: Insurance Customer Service AgentWe are seeking a highly motivated and customer-focused Insurance Customer Service Agent to join our team at Mass Markets. As an Insurance Customer Service Agent, you will be responsible for providing exceptional customer service to our policyholders, answering their questions, and resolving their issues in a timely...


  • Wichita Falls, Texas, United States Mass Markets Full time

    Job Title: Insurance Customer Service AgentWe are seeking a highly motivated and customer-focused Insurance Customer Service Agent to join our team at Mass Markets. As an Insurance Customer Service Agent, you will be responsible for providing exceptional customer service to our clients, answering their questions, and resolving their issues in a timely and...


  • Wichita Falls, Texas, United States Mass Markets Full time

    Mass MarketsJob OverviewAs an Insurance Customer Service Agent at Mass Markets, you will play a crucial role in supporting our customers and helping them understand their insurance coverages and select the right products and services.Key ResponsibilitiesSupport inbound customer service, help desk, and back office processing representativesProvide full...


  • Wichita Falls, Texas, United States Mass Markets Full time

    Job Title: Insurance Customer Service AgentJob Summary:We are seeking a highly motivated and customer-focused Insurance Customer Service Agent to join our team at Mass Markets. As an Insurance Customer Service Agent, you will be responsible for providing exceptional customer service to our clients, answering their questions, and resolving their issues in a...


  • Wichita Falls, Texas, United States Mass Markets Full time

    Job Title: Insurance Customer Service AgentWe are seeking a highly motivated and customer-focused Insurance Customer Service Agent to join our team at Mass Markets. As an Insurance Customer Service Agent, you will be responsible for providing exceptional customer service to our policyholders, answering their questions, and resolving their issues in a timely...


  • Wichita Falls, Texas, United States Mass Markets Full time

    Job Title: Insurance Customer Service AgentJob Summary:We are seeking a highly motivated and customer-focused Insurance Customer Service Agent to join our team at Mass Markets. As an Insurance Customer Service Agent, you will be responsible for providing exceptional customer service to our policyholders, answering their questions, and resolving their issues...


  • Wichita Falls, Texas, United States Mass Markets Full time

    Job Title: Insurance Customer Service AgentAre you looking for a challenging and rewarding career in customer service? Do you have a passion for helping others and providing excellent customer service? If so, we may have the perfect opportunity for you!About the Role:We are seeking a highly motivated and customer-focused Insurance Customer Service Agent to...


  • Wichita Falls, Texas, United States MCI Careers Full time

    Job Title: Insurance Customer Service RepresentativeWe are seeking a highly motivated and customer-focused Insurance Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients, resolving their queries and concerns in a timely and...


  • Wichita Falls, Texas, United States Mass Markets Full time

    Mass Markets Job Summary: As an Insurance Customer Service Agent, you will be responsible for providing exceptional customer service and support to our policyholders. This includes handling inbound customer service inquiries, resolving issues, and providing information on our insurance products and services.Key Responsibilities:Support inbound customer...


  • Wichita Falls, Texas, United States Mass Markets Full time

    Job Title: Insurance Customer Service AgentJob Summary:We are seeking a highly motivated and customer-focused Insurance Customer Service Agent to join our team at Mass Markets. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and issues in a timely and...


  • Wichita Falls, Texas, United States Mass Markets Full time

    Mass MarketsJob ID: 41241About the RoleAs an Insurance Customer Service Agent at Mass Markets, you will be responsible for providing exceptional customer service and support to our policyholders. Your primary goal will be to assist customers in understanding their coverages and selecting the right products and services to meet their needs.Key...


  • Wichita Falls, Texas, United States Mass Markets Full time

    Mass MarketsJob OverviewAs an Insurance Customer Service Agent at Mass Markets, you will play a crucial role in supporting our customers and helping them understand their insurance coverages and select the right products and services.Key ResponsibilitiesSupport inbound customer service, help desk, and back office processing representativesProvide full...


  • Wichita Falls, Texas, United States Quipt Home Medical Full time

    Job OverviewAt Quipt Home Medical, we're dedicated to delivering exceptional service to meet the unique needs of every individual who trusts us with their care. As a Customer Service Representative, you'll be a vital part of our team, providing top-notch support to patients, caregivers, and healthcare professionals.Key Responsibilities:Provide accurate and...