Insurance Service Representative
1 month ago
- Job Summary
- As a Customer Service Representative at Mass Markets, you will provide exceptional customer service and support to our clients. Your key responsibilities will include:
- • Providing full life cycle customer service and assisting customers in understanding their insurance coverages and selecting the right products and services.
- • Listening to customers, understanding their needs, and resolving customer issues in a timely and professional manner.
- • Researching systems to find missing information as applicable and following all required scripts, policies, and procedures.
- • Collaborating with internal teams to ensure seamless customer experiences and resolving complex customer issues.
- Key Qualifications
- • Excellent communication and interpersonal skills.
- • Ability to work in a fast-paced environment and prioritize multiple tasks.
- • Strong problem-solving and analytical skills.
- • Proficiency in using technology and software applications.
- • High school diploma or equivalent required; degree in a related field preferred.
Hiring immediately.
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