Patient Services Coordinator

3 days ago


Hackensack, New Jersey, United States Regional Cancer Care Associates Full time
{"title": "Patient Services Coordinator", "description": "Overview

Regional Cancer Care Associates is seeking a skilled Patient Services Coordinator to provide exceptional patient care and support. This role involves greeting patients and visitors, registering and scheduling appointments, and answering and directing calls to appropriate personnel. The ideal candidate will possess strong communication and organizational skills, with the ability to multitask and work in a fast-paced environment.

Responsibilities
  • Greets patients and visitors in a prompt, courteous, and professional manner.
  • Registers and schedules appointments for patients in an efficient and timely manner.
  • Answers and directs calls to appropriate personnel, relaying messages between patients and clinical staff.
  • Provides and explains paperwork for patients to complete prior to examination.
  • Collects and files patient forms, updates demographics and insurance information, and collects co-pays and balances.
  • Communicates messages in an accurate and timely manner according to procedures.
  • Schedules returning appointments and provides patients with appointment details.
  • Records patient cancellations and missed appointments, and reschedules appointments as needed.
  • Provides general administrative support, including filing charts and forms, and maintaining the lobby area.
Qualifications
  • High school diploma or equivalent required.
  • Some receptionist or office experience preferred.
  • Proficiency with computer systems and Microsoft Office required.
  • Ability to adapt to changing priorities and demonstrate flexibility.
  • Commitment to delivering quality products and services.
", "location": "Totowa, NJ", "benefits": "Medical, Dental, Vision, Life Insurance, 401(k)", "shift": "Day, no nights or weekends"}

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