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Patient Experience Coordinator
2 months ago
About UNC Health Blue Ridge
We are a leading healthcare organization dedicated to enhancing the lives of every patient and resident we serve. Our mission is to provide exceptional, patient-centered care in a supportive and collaborative environment.
The Role
We are seeking a skilled Patient Care Coordinator to join our dedicated healthcare team. As a pivotal link between patients and healthcare services, you will facilitate effective communication, manage scheduling, and provide a supportive touchpoint, enhancing our commitment to exceptional care.
Key Responsibilities
- Coordinate patient care activities to ensure seamless and efficient delivery of services
- Communicate effectively with patients, families, and healthcare teams to address concerns and needs
- Manage scheduling and appointment coordination to minimize wait times and maximize patient satisfaction
- Provide emotional support and guidance to patients and families during challenging times
- Collaborate with healthcare teams to develop and implement patient-centered care plans
Why Work with Us
- We value our employees and strive to provide a supportive and inclusive work environment
- We offer opportunities for professional growth and development in a dynamic and ever-changing healthcare landscape
- We prioritize employee well-being and offer a range of benefits and resources to support physical and mental health