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Strategic Client Executive, Employee Health

2 months ago


Richmond, Virginia, United States Marsh McLennan Full time
About the Role

We are seeking a highly skilled Strategic Client Executive to join our Employee Health & Benefits team at Marsh McLennan Agency. As a key member of our team, you will be responsible for managing relationships with our clients and their C-Suite Executives, delivering advanced client service, and leading the training and development of staff members.

Key Responsibilities
  • Manage a complex book of business, requiring minimal direction from the Benefits Consultant
  • Deliver exceptional client service, including resolving claims and addressing billing and eligibility issues
  • Lead the training and development of staff members
  • Oversee the collection of RFP documents from clients or carriers, ensuring accuracy and providing guidance on alternate options to be quoted
  • Formulate carrier negotiation strategies and client strategies
  • Ensure compliance with relevant rules and regulations
Requirements
  • Bachelor's Degree required or equivalent work experience
  • Minimum 7 years experience in employee benefits or human resources required
  • Advanced knowledge of employee benefits markets and compliance required
  • Extensive knowledge of risk management techniques, employee Benefit markets and carrier marketing techniques
  • Extensive (in-depth) knowledge of applicable insurance products/lines inclusive of fully insured and self-funded markets
  • Legal work authorization to work in the U.S. on a permanent and ongoing basis without the need for sponsorship now or in the future
What We Offer
  • Generous time off, including personal and volunteering
  • Tuition reimbursement and professional development opportunities
  • Hybrid work - 3 days in office
  • Charitable contribution match programs
  • Stock purchase opportunities

We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfillment outside of work.

About Us

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 180 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC).

We are an Equal Employment Opportunity employer and welcome applications from diverse candidates. We are committed to creating an inclusive and respectful work environment where all colleagues feel valued and empowered to contribute their best work.