IT Support Technician
6 days ago
We are seeking a highly skilled Desktop Support Specialist to join our team at A3 Staffing Solutions. As a key member of our IT department, you will be responsible for providing top-notch technical support to our clients.
Key Responsibilities:
- Provide technical support for Windows OS and Microsoft Office Suite in an enterprise environment
- Maintain, analyze, troubleshoot, and repair computer systems, hardware, and computer peripherals
- Offer desktop and network support, including setup, configuration, and addition of hardware
- Assist corporate desk-side support technicians with large-scale migrations
- Document, maintain, upgrade, or replace hardware and software systems
- Support and maintain user account information, including rights, security, and systems groups
- Train employees, identify, analyze, and repair product failures, order and replace parts as needed
- Determine and recommend products or services that best fit customers' needs
- Imaging and image recovery
- Experience with break-fix repairs on desktops and laptops
- Install and reinstall various software packages and updates
- WiFi and VPN connections; support of wireless devices
- Provide exceptional customer service
Requirements:
- Weekly pay
- Full benefits offered
About Us:
We are committed to delivering exceptional services and professionals with proven work ethics and processes. Our company values include:
- Providing an exceptional client experience
- Delivering on our commitments
- Building trust by thinking and acting with integrity
- Creating an environment that inspires innovation
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