Computer Systems Analyst

6 days ago


Deer Park, Texas, United States A3 Staffing Solutions Full time
Job Summary

We are seeking a highly skilled Desktop Support Specialist to join our team at A3 Staffing Solutions. As a key member of our IT department, you will be responsible for providing top-notch technical support to our clients.

Key Responsibilities:

  • Provide technical support for Windows OS and Microsoft Office Suite in an enterprise environment
  • Maintain, analyze, troubleshoot, and repair computer systems, hardware, and computer peripherals
  • Deliver desktop and network support services
  • Configure and add hardware, including setup and installation
  • Assist corporate desk-side support technicians with large-scale migrations
  • Document, maintain, upgrade, or replace hardware and software systems
  • Support and maintain user account information, including rights, security, and systems groups
  • Train employees, identify, analyze, and repair product failures, order and replace parts as needed
  • Determine and recommend products or services that best fit customers' needs
  • Imaging and image recovery services
  • Experience with break/fix repairs on desktops and laptops
  • Install and reinstall various software packages and updates
  • Support WiFi and VPN connections, as well as wireless devices
  • Provide exceptional customer service skills

Requirements:

  • Weekly pay
  • Full benefits offered

About Us:

We are committed to delivering exceptional services and professionals with proven work ethics and processes. Our company values include:

  • Providing an exceptional client experience
  • Delivering on our commitments
  • Building trust by thinking and acting with integrity
  • Creating an environment that inspires innovation


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