Hotel Front Desk Associate
5 days ago
We are seeking a highly skilled and professional Hotel Front Desk Attendant to join our team at The Sire Hotel Lexington, Tapestry by Hilton. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences, ensuring seamless check-in and check-out processes, and providing top-notch customer service.
Key Responsibilities- Manage guest information and room assignments with accuracy and efficiency
- Respond to guest inquiries and resolve issues in a timely and professional manner
- Process payments and handle guest transactions with precision
- Collaborate with housekeeping and other departments to ensure guest rooms are ready and amenities are available
- Provide exceptional customer service, ensuring guest satisfaction and loyalty
- 1 year of experience in the hospitality industry, preferably in a front desk or guest services role
- Excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues
- Strong organizational and time management skills, with the ability to multitask and prioritize tasks
- High school diploma or equivalent required
- Ability to work a flexible schedule, including evenings, weekends, and holidays
The Sire Hotel Lexington, Tapestry by Hilton is a premier hotel destination in the heart of Lexington, Kentucky. We are committed to providing exceptional guest experiences and exceeding our guests' expectations. If you are a motivated and customer-focused individual who is passionate about delivering outstanding service, we encourage you to apply for this exciting opportunity.
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