Front Office Coordinator
18 hours ago
Job Summary
RAYUS Radiology is seeking a highly organized and detail-oriented Front Office Associate to provide exceptional patient service and support to our team. As a Front Office Associate, you will be responsible for registering patients, answering phones, scheduling appointments, and performing other administrative tasks.
Key Responsibilities
- Register patients and process payment plans and copays
- Answer phones and handle calls in a friendly and efficient manner
- Field calls for center associates and act as a liaison between technologists and patients
- Maintain the front office lobby area and order office supplies as needed
- Push imaging via electronic interfaces and complete confirmation calls
- Fax reports, billing information, and medical release forms as requested
Insurance and Scheduling
- Verify patient insurance and pre-certify exams
- Obtain insurance authorization and handle release of information requests
- Schedule referrals and ensure proper authorizations are obtained
- Arrange transportation, interpreters, and hotel accommodations for patients when necessary
Requirements
- High school diploma or equivalent required
- Excellent communication and organizational skills
- Ability to work in a fast-paced environment
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