Front Office Coordinator

18 hours ago


Eden Prairie, Minnesota, United States RAYUS Radiology Full time

Job Summary

RAYUS Radiology is seeking a highly organized and detail-oriented Front Office Associate to provide exceptional patient service and support to our team. As a Front Office Associate, you will be responsible for registering patients, answering phones, scheduling appointments, and performing other administrative tasks.

Key Responsibilities

  • Register patients and process payment plans and copays
  • Answer phones and handle calls in a friendly and efficient manner
  • Field calls for center associates and act as a liaison between technologists and patients
  • Maintain the front office lobby area and order office supplies as needed
  • Push imaging via electronic interfaces and complete confirmation calls
  • Fax reports, billing information, and medical release forms as requested

Insurance and Scheduling

  • Verify patient insurance and pre-certify exams
  • Obtain insurance authorization and handle release of information requests
  • Schedule referrals and ensure proper authorizations are obtained
  • Arrange transportation, interpreters, and hotel accommodations for patients when necessary

Requirements

  • High school diploma or equivalent required
  • Excellent communication and organizational skills
  • Ability to work in a fast-paced environment


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