Salesforce Administrator, Executive Education
4 weeks ago
Massachusetts Institute of Technology is seeking a highly skilled Salesforce Administrator to join our team in Executive Education. As a key member of our team, you will be responsible for managing our Salesforce environment, ensuring data quality and integrity, and providing technical support to our users.
Key Responsibilities:- Manage and maintain our Salesforce environment, including user account maintenance, reports and dashboards, workflows, data integrations, and other routine tasks.
- Develop and implement best practices for Salesforce administration, including data quality and integrity.
- Provide technical support to users, including troubleshooting and resolving issues.
- Collaborate with cross-functional teams to ensure seamless integration of Salesforce with other systems and applications.
- Stay up-to-date with the latest Salesforce features and functionality, and implement new features and enhancements as needed.
- Bachelor's degree in a relevant field, such as business or technology.
- At least three years of experience as a Salesforce administrator or business systems analyst.
- Experience with enterprise systems or project management.
- Familiarity with the Education Cloud Data Architecture (EDA).
- Thorough understanding of key end-to-end CRM processes and extensive knowledge of best practices in CRM.
- Salesforce administrator certification.
- Experience with Lightning, Process Builder, and Flow.
Massachusetts Institute of Technology is an equal opportunity employer and welcomes applications from diverse candidates. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
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Salesforce Administrator, Executive Education
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