Diagnostic Service Specialist

4 weeks ago


New Orleans LA USA, United States Abbott Full time
About the Role

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines.

We are seeking a highly skilled Diagnostic Service Specialist to join our team. As a Diagnostic Service Specialist, you will be responsible for providing on-site support to Abbott Diagnostic Division customers, troubleshooting and resolving complaints reported by customers on a minimum of eight increasingly complex instruments.

You will work effectively within a diverse and dynamic team environment, supporting on-call rotation, time, territory, and inventory management. You will also be responsible for integrating effectively into the service team, working cross-functionally to achieve customer satisfaction through direct communication within the local performance partnership teams (P2T).

Key Responsibilities:

  • Provide on-site technical support to customers
  • Troubleshoot and resolve complaints reported by customers
  • Work effectively within a team environment
  • Support on-call rotation, time, territory, and inventory management
  • Integrate effectively into the service team

Requirements:

  • Bachelor's degree or equivalent relevant experience required
  • Proficiency in local language required
  • Preferred qualifications: Bachelors/Engineering Degree in Bio Medical/Electrical/Mechanical or Medical Technology

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Collaborative and dynamic work environment

Join our team and contribute to the success of Abbott's Diagnostic Division. Apply now to become a Diagnostic Service Specialist and take the first step towards a rewarding career in healthcare.



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