Diagnostic Imaging Service Specialist

2 weeks ago


New Brunswick, New Jersey, United States Philips Full time
About the Role

This is a dynamic field service position that requires exceptional technical skills and a passion for delivering top-notch customer experiences. As a Diagnostic Imaging Service Specialist, you will be responsible for providing expert support to customers in the diagnostic imaging field, ensuring their equipment is running smoothly and efficiently.

Key Responsibilities
  • Provide Exceptional Customer Service: You will work closely with customers to understand their technical needs, provide timely and effective solutions, and ensure their satisfaction.
  • Install, Maintain, and Repair Equipment: You will be responsible for installing, maintaining, and repairing diagnostic imaging equipment, including MR and CT modalities.
  • Work with Radiation Sources and Materials: You will work safely with radiation sources and materials, adhering to all necessary safety protocols and regulations.
  • Collaborate with Cross-Functional Teams: You will work closely with sales, marketing, and engineering teams to ensure seamless delivery of services and products.
Requirements and Qualifications

To be successful in this role, you will need:

  • 1+ years of experience in a diagnostic imaging service environment or 3+ years in electromechanical industries; or an equivalent combination of education and experience.
  • Knowledge of electronic, mechanical, and networking theory; and the ability to apply this knowledge to install, diagnose, and repair equipment.
  • Bachelor's degree in electronics or a related field; or an equivalent combination of education and experience.
What We Offer

As a Diagnostic Imaging Service Specialist, you will enjoy a competitive salary range of $34.30 to $58.80 per hour, plus overtime eligible. Additionally, you will have access to:

  • Field Service and Lead Generation Incentive Bonus Plans; to motivate you to deliver exceptional results.
  • On-Call Pay; to recognize your commitment to delivering 24/7 support.
  • Company Fleet/Car; to ensure you have the necessary tools and resources to perform your job effectively.
  • Training and Advancement Opportunities; to help you grow and develop your skills and career.
About Philips

Philips is a health technology company that is committed to improving the lives of people around the world. We believe that every human matters, and we are dedicated to delivering innovative solutions that make a meaningful difference in people's lives.



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