Diagnostic Service Representative

20 hours ago


New Orleans, Louisiana, United States Abbott Full time
About the Role

We are seeking a highly skilled Diagnostic Service Representative to join our team at Abbott. As a key member of our diagnostic services team, you will be responsible for providing on-site support to our customers, troubleshooting and resolving complex instrument issues, and maintaining a safe work environment.

Key Responsibilities:

  • Provide technical support solutions, including installation, corrective, pre-emptive, and proactive maintenance
  • Respond to customer needs by partnering with sales, marketing, and other functional areas
  • Maintain accurate and timely documentation of complaint resolution
  • Understand and follow regulatory and compliance procedures
  • Schedule and complete routine preventive maintenance, installations, and other updates provided by Abbott

Requirements:

  • Bachelor's degree or equivalent relevant experience
  • Proficiency in local language required
  • Preferred qualifications: Bachelor's/Engineering degree in Bio Medical/Electrical/Mechanical or Medical Technology, practical experience of interfacing with customers

What We Offer:

  • Competitive hourly rate: $26.30 - $52.60/hour
  • Opportunity to work with a global healthcare leader
  • Chance to develop your skills and advance your career

Location: Remote, United States of America

Travel: Yes, up to 30% of the time



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