Diagnostic Service Representative
20 hours ago
We are seeking a highly skilled Diagnostic Service Representative to join our team at Abbott. As a key member of our diagnostic services team, you will be responsible for providing on-site support to our customers, troubleshooting and resolving complex instrument issues, and maintaining a safe work environment.
Key Responsibilities:
- Provide technical support solutions, including installation, corrective, pre-emptive, and proactive maintenance
- Respond to customer needs by partnering with sales, marketing, and other functional areas
- Maintain accurate and timely documentation of complaint resolution
- Understand and follow regulatory and compliance procedures
- Schedule and complete routine preventive maintenance, installations, and other updates provided by Abbott
Requirements:
- Bachelor's degree or equivalent relevant experience
- Proficiency in local language required
- Preferred qualifications: Bachelor's/Engineering degree in Bio Medical/Electrical/Mechanical or Medical Technology, practical experience of interfacing with customers
What We Offer:
- Competitive hourly rate: $26.30 - $52.60/hour
- Opportunity to work with a global healthcare leader
- Chance to develop your skills and advance your career
Location: Remote, United States of America
Travel: Yes, up to 30% of the time
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