Diagnostic Service Representative

3 weeks ago


New Orleans, Louisiana, United States Abbott Full time
Job Summary

As a Diagnostic Service Representative at Abbott, you will be responsible for providing on-site technical support to customers, ensuring the efficient operation of our diagnostic equipment. This role requires strong problem-solving skills, effective communication, and the ability to work independently in a team environment.

Key Responsibilities

- Provide technical support and troubleshooting for complex diagnostic instruments
- Collaborate with sales, marketing, and other functional areas to achieve customer satisfaction
- Maintain accurate and timely documentation of complaint resolution
- Schedule and complete routine preventive maintenance, installations, and updates

Requirements

- Bachelor's degree or equivalent relevant experience
- Proficiency in local language required
- Strong trouble-shooting and problem-solving skills
- Ability to work effectively in a team environment

What We Offer

- Competitive hourly rate: $26.30 - $52.60
- Comprehensive benefits package, including medical coverage and retirement savings plan
- Opportunities for career growth and development

About Abbott

Abbott is a global healthcare leader that helps people live more fully at all stages of life. We're committed to improving people's health and well-being through our innovative products and services. Join us in our mission to make a meaningful difference in the lives of others.

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