Operations Manager

2 weeks ago


Greenwich, Connecticut, United States Equinox Full time

Position Overview:
The Operations Manager will play a pivotal role in ensuring the seamless and effective operational workflows across all divisions, enabling the Equinox club to deliver exceptional customer service.


Key Responsibilities:


Supervise and mentor the Front Desk, Housekeeping, and M.O.D managers while assisting the General Manager in executing various delegated tasks and responsibilities.

Oversee multiple facets of inventory management, payroll budgets, daily financial transactions, shift allocations, and overall club upkeep.

Provide training to staff on established company policies and procedures.


Required Qualifications:


Ideal candidates should demonstrate strong leadership capabilities in educational, fitness, or professional environments, with 3-6 years of management experience in a customer-centric industry.

Must possess enthusiasm, passion, and expertise in the fitness sector.

Exceptional verbal and written communication skills are essential.

Proven track record of driving revenue growth.

Ability to recruit, guide, and train team members, along with strong time management and follow-up abilities.

Experience in financial management is required.

A Bachelor's Degree is mandatory.


Additional Information:
As a member of the Equinox team, you will benefit from:

Competitive salary, comprehensive benefits, and industry-leading commission opportunities for club personnel.

Complimentary club membership.

Exclusive perks and incentives on our products and services, including Personal Training, Pilates, Spa, and Shop offerings.

This job description aims to outline the general requirements for the position. It is not an exhaustive statement of duties, responsibilities, or requirements. Additional tasks may be assigned as necessary to ensure the effective operation of the department.

Equinox is an equal opportunity employer. All information will be kept confidential in accordance with EEO guidelines. Candidates must have the legal right to work in the United States.

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