Insurance Customer Support Specialist

2 weeks ago


Omaha, Nebraska, United States Stillwater Insurance Services, Inc. Full time
Position Overview

Location: Omaha, NE

We are seeking dedicated and skilled individuals to join our customer service team at Stillwater Insurance Services, Inc. Your role will be pivotal in delivering outstanding service to our Property and Casualty insurance clients, agents, and lenders through various communication channels.

About Stillwater: As a prominent national insurance provider, we offer a comprehensive range of insurance products and services. Our commitment to excellence begins with our employees, and we value the contributions of each team member.

Key Responsibilities:

  • Provide exceptional customer service through inbound calls and electronic communications.
  • Utilize strong verbal and written communication skills to assist clients effectively.
  • Maintain a high level of professionalism and attention to detail in all interactions.

Qualifications:

  • Active Personal Lines P & C agent license preferred; however, we offer preparation for qualified candidates.
  • Prior experience in an insurance agency or customer service role is advantageous.
  • Ability to interpret and respond to verbal and written inquiries appropriately.
  • Strong computer skills and a reliable internet connection are essential.
  • Flexibility in work hours is required.

What We Offer:

  1. Options for remote work or office-based roles after initial training.
  2. A business casual work environment that promotes comfort.
  3. Comprehensive medical, dental, vision, and life insurance benefits.
  4. A retirement plan to support your future financial goals.
  5. A generous Paid Time Off (PTO) program to ensure a healthy work-life balance.
  6. Convenient office locations for those who prefer an in-office experience.

At Stillwater Insurance Services, Inc., we are committed to creating a supportive and inclusive workplace. We are an equal opportunity employer and maintain a drug-free environment.



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