Flooring Customer Support Specialist

2 weeks ago


Omaha, Nebraska, United States RemX Full time
Position Overview

This role is a direct hire opportunity with a prominent, award-winning national company specializing in flooring, countertops, and wall tiles. The Flooring Customer Support Specialist will engage with clients at the Omaha location, assisting them in selecting products and managing their orders efficiently.

The standard work hours are from 8:00 AM to 5:00 PM, Monday through Friday, with occasional Saturday shifts.

This hourly position may offer overtime opportunities. New employees typically earn between $45,000 and $55,000 annually, with potential for increased earnings through overtime and bonuses.

Benefits Include:

  • Referral, holiday, and annual bonuses
  • Annual salary increases
  • Paid time off
  • Medical, dental, and vision coverage
  • Company-funded short and long-term disability and life insurance
  • Tuition reimbursement programs
  • 401K plan with matching contributions
  • Charitable donation matching initiatives
  • Complimentary one-on-one tutoring for dependents of employees in grades K-12, including SAT and ACT preparation
Key Responsibilities
  • Establish and maintain strong customer service relationships
  • Assist with incoming sales inquiries and, when necessary, initiate outbound sales communications
  • Ensure follow-up on all commitments to provide exceptional service
  • Support customers with their orders and verify inventory and other requirements to ensure satisfaction
  • Provide accurate pricing quotes and credit terms to customers
  • Process all transactions with precision
  • Coordinate shipping logistics for materials to clients
  • Support Sales Representatives as required
  • Stay informed about the company's product offerings
  • Maintain a customer-centric approach, fostering effective collaboration and clear communication within the team
Qualifications
  • High School diploma required; some college education preferred
  • Minimum of two years of experience in customer service
  • Excellent verbal and written communication skills
  • Strong attention to detail
  • Ability to manage multiple tasks efficiently
  • Proficiency in basic mathematical calculations for order processing
  • Computer literacy, including familiarity with MS Outlook, Word, and Excel
  • Physical ability to use hands, arms, and vision; frequent sitting, standing, and walking; occasional lifting, pulling, or moving up to 25 pounds
  • Bilingual in Spanish is a plus
Company Overview

RemX is the professional staffing division of EmployBridge, recognized as America's Leading Workforce Specialist. We understand that our talent seeks more than just a paycheck; they are looking for meaningful opportunities. Our recruiters are specialists in their fields, dedicated to making the right match between candidates and companies for long-term success.

We are proud to be an equal opportunity employer, evaluating qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected characteristics.



  • Omaha, Nebraska, United States Sol's Jewelry & Loan Full time

    Job OverviewAttractive CompensationComprehensive Benefits PackageHealth, Dental, Vision CoverageEmployment Type: Full-TimeWhy Join Us?"Dynamic workplace where every day presents new challenges"Sol's Jewelry and Loan is seeking a motivated Sales Floor Specialist to manage all sales-related responsibilities.This role involves:Collaborating with team members to...


  • Omaha, Nebraska, United States Thomas Creek Woodworks Full time

    Job OverviewThomas Creek Woodworks, a premier producer of bespoke wooden creations, is in search of a dedicated and enthusiastic Customer Support Specialist. Our commitment to outstanding customer service and the delivery of superior wood products is at the heart of our operations.In the role of Customer Support Specialist, you will be tasked with assisting...


  • Omaha, Nebraska, United States HedgeApple Full time

    Job DescriptionOverviewWe are seeking a highly motivated and detail-oriented Customer Support Specialist to join our team at HedgeApple, an eCommerce furniture retailer specializing in interior design and home decor. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers and vendors, while...


  • Omaha, Nebraska, United States Garage Kings Omaha Full time

    Job OverviewWe are seeking a dedicated Epoxy Floor Installer to join our dynamic team. Our company offers a range of benefits to ensure a rewarding work experience.Benefits:Attractive compensation packageComplimentary uniforms providedCareer advancement opportunitiesPaid time off for relaxationAs an Epoxy Floor Installer, you will be responsible for...


  • Omaha, Nebraska, United States SOLID Surface Care, Inc. Full time

    Position OverviewBecome a valued member of SOLID Surface Care, Inc.Role: Floor TechnicianEmployment Type: Full-TimeAbout Us:SOLID Surface Care, Inc. has been a pioneer in the facility maintenance sector since 1996, recognized as the largest self-performing firm in the United States. Our reputation is built on innovative cleaning methodologies, expertise in...

  • Floor Care Specialist

    2 weeks ago


    Omaha, Nebraska, United States SOLID Surface Care, Inc. Full time

    Position OverviewBecome a valued member of SOLID Surface Care, Inc.Role: Floor TechnicianEmployment Type: Full-TimeAbout Us:SOLID Surface Care, Inc. has been a frontrunner in the facility maintenance sector since 1996, recognized as the largest self-performing company in the United States. Our reputation is built on innovative cleaning methodologies,...

  • Floor Care Specialist

    2 weeks ago


    Omaha, Nebraska, United States SOLID Surface Care, Inc. Full time

    Position OverviewBecome a key player at SOLID Surface Care, Inc.Position: Floor TechnicianEmployment Type: Full-TimeAbout SOLID Surface Care, Inc.Established in 1996, SOLID Surface Care stands as a premier entity in facility maintenance, recognized as the largest self-performing firm across the United States. Our reputation is built on innovative cleaning...


  • Omaha, Nebraska, United States Baldwin's Flooring America Full time

    Job OverviewPosition Title: Warehouse ManagerOverview:Baldwin's Flooring America is seeking a skilled Warehouse Manager to oversee our logistics operations within our esteemed retail flooring establishment. We pride ourselves on exceptional customer service and a dedicated workforce. If you possess a proactive mindset and a keen eye for detail, we offer a...


  • Omaha, Nebraska, United States Baldwin's Flooring America Full time

    Job DescriptionPosition OverviewWarehouse ManagerWe are seeking a dedicated professional to oversee our warehouse operations at Baldwin's Flooring America, a respected name in the retail flooring industry. Our commitment to exceptional customer service and a supportive work environment makes this an excellent opportunity for a motivated individual looking to...


  • Omaha, Nebraska, United States RemX Full time

    Job OverviewOur client in the Omaha region is in search of a Technical Support Specialist to enhance their operations. This role is crucial for ensuring customer satisfaction through effective issue resolution. Key Responsibilities:Manage the issue resolution process from initial assessment to recommending corrective actions, ensuring follow-up for customer...


  • Omaha, Nebraska, United States The Reserves Network Inc Full time

    Job OverviewThe Client Services Specialist plays a crucial role in delivering exceptional support to our clients. This position offers a fantastic opportunity to work with a leading Fortune 500 organization. We are dedicated to fostering a workplace that values our employees and provides outstanding benefits.Benefits Offered: Potential for permanent...


  • Omaha, Nebraska, United States Genuine Parts Company Full time

    SUMMARY:In a role characterized by general oversight, the Customer Service Representative II is responsible for ensuring that customer expectations are clearly understood and fully satisfied. This position may involve mentoring junior Customer Service Representatives or providing dedicated support to specific clients.KEY RESPONSIBILITIES: Processes customer...


  • Omaha, Nebraska, United States Genuine Parts Company Full time

    SUMMARY:Under general oversight, the Customer Service Representative II is responsible for ensuring that customer expectations are accurately assessed and fully satisfied. This role may involve providing mentorship to junior Customer Service Representatives or supporting specific clients.KEY RESPONSIBILITIES:Processes customer orders through various channels...


  • Omaha, Nebraska, United States Genuine Parts Company Full time

    SUMMARY:Under general oversight, the Customer Service Representative II is responsible for ensuring that customer expectations are accurately identified and fully satisfied. This role may involve mentoring less experienced Customer Service Representatives or providing support to specific clients.KEY RESPONSIBILITIES:Processes customer orders through various...


  • Omaha, Nebraska, United States The Reserves Network Inc Full time

    Position OverviewYour Future Employer: Are you eager to advance your career within a dynamic sector and a reputable organization? Join the largest pest management firm globally, recognized for its commitment to excellence. They are currently seeking a BILINGUAL client support specialist to enhance their team. This organization takes pride in being a reliable...


  • Omaha, Nebraska, United States RemX Full time

    Job OverviewOur client in the Omaha region is in search of a Technical Support Specialist to enhance their operational team. This role is pivotal in ensuring client satisfaction through effective problem resolution.Key Responsibilities:Manage the issue resolution process from initial identification to recommending corrective actions, ensuring follow-up for...


  • Omaha, Nebraska, United States Baldwin's Flooring America Full time

    Job OverviewPosition Title: Warehouse ManagerOverview:Baldwin's Flooring America is seeking a skilled warehouse professional to oversee our operations in a well-established retail flooring environment. We pride ourselves on exceptional customer service and a dedicated team. If you are detail-oriented and self-driven, we offer the resources and training...


  • Omaha, Nebraska, United States Garage Kings Omaha Full time

    Job OverviewWe are seeking a dedicated Epoxy Floor Installer to join our skilled team. This role offers a chance to work in a dynamic environment with a focus on quality and customer satisfaction.What We Offer:Attractive compensation packageComplimentary uniforms providedCareer advancement opportunitiesPaid time off for work-life balanceAs an Epoxy Floor...


  • Omaha, Nebraska, United States Genuine Parts Company Full time

    SUMMARY:Under general oversight, the Customer Service Representative II guarantees that customer expectations are precisely identified and thoroughly fulfilled. This role may involve mentoring less experienced Customer Service Representatives or providing dedicated support to specific clients.KEY RESPONSIBILITIES: Processes customer orders through various...


  • Omaha, Nebraska, United States Stillwater Insurance Services, Inc. Full time

    Job OverviewPosition: Customer Service RepresentativeLocation: Remote or Office Options AvailableAt Stillwater Insurance Services, Inc., we are committed to fostering a supportive and collaborative work environment where your skills and contributions are recognized and appreciated.About Us: We are a leading national insurance provider offering a...