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Insurance Customer Support Specialist

2 months ago

Omaha, Nebraska, United States Stillwater Insurance Services, Inc. Full time
Job Overview

Position: Customer Service Representative

Location: Remote or Office Options Available


At Stillwater Insurance Services, Inc., we pride ourselves on fostering a supportive and collaborative work environment where every contribution is recognized and valued.


About Us: We are a prominent national insurance provider offering a comprehensive range of insurance products and services. Our mission is to be the most esteemed insurance provider in the United States, and this commitment begins with our dedicated employees.


Role Overview: We are in search of individuals who possess exceptional verbal and written communication abilities to deliver outstanding customer service to our Property and Casualty insurance policyholders, agents, and lenders through inbound calls and electronic communications.


Ideal Candidate: The preferred candidate will hold an active Personal Lines P & C agent license; however, we offer preparation for licensing to qualified individuals. Bilingual skills, particularly in Spanish, are advantageous.


Key Responsibilities:

  • Interpret verbal and written communications effectively and make informed decisions.
  • Demonstrate a strong commitment to delivering excellent customer service.
  • Exhibit meticulous attention to detail.


Requirements:

  • Proficient computer skills and typing abilities.
  • Access to a reliable and stable internet connection with a dedicated workspace.
  • Flexibility in work hours is essential.


What We Offer:

  1. Options for remote work or office-based roles after the training period.
  2. A business casual work environment, allowing for comfortable attire.
  3. Comprehensive medical, dental, vision, and life insurance benefits to ensure the well-being of you and your family.
  4. A retirement plan to assist in your financial planning.
  5. A generous Paid Time Off (PTO) program to support your work-life balance.
  6. Convenient office locations.


We invite you to explore the opportunity to be part of a company that values your contributions and fosters your professional growth.

Note: Employment offers are contingent upon favorable results from a background check and a pre-employment drug screening.

Stillwater Insurance Services, Inc. is a drug-free workplace and an equal opportunity employer.