Affordable Housing Coordinator

1 day ago

Brooklyn, New York, United States Spring Creek Towers Full time
Job Description

Spring Creek Towers is seeking a highly organized and detail-oriented Affordable Housing Coordinator to join our team. As a key member of our Recert, Property Mgmt. & Rental Dept., you will be responsible for monitoring and managing all Portable and Enhanced Voucher accounts from various Housing Agencies, including NYCHA, HCR, HPD, and DHCR-E.

Key Responsibilities:

  • Monitor and reconcile tenant accounts to reflect correct rent changes, charges, and payments applied.
  • Resolve account discrepancies of non-payment and/or incorrect payments.
  • Notify Property Managers and Maintenance in regards to any HQS violations.
  • Communicate with agencies in regards to HQS violations, non-payment, and/or incorrect payments.
  • Work to ensure subsidy restoration and/or corrections are completed as applicable.
  • Create and maintain spreadsheets and reports.
  • Contact tenants and make appointments to sign a new lease and update family composition on a yearly basis.
  • Speak and/or see residents that may have concerns with their accounts and/or updating for a family composition as applicable.
  • Maintain all files for the above programs in a neat and up to date manner.
  • Provide feedback on processes for continued efficacy.
  • Represent the company in a professional manner at all times.
  • Perform other related duties as assigned.

Requirements:

  • Minimum of 3 years of Affordable Housing experience.
  • Bachelors degree preferred but not required.
  • Section 8, Fair Market, Section 236, and Mitchell Lama housing experience required.
  • Microsoft Office, computer, and Internet proficiency is a plus.
  • Knowledge of real estate software programs such as MRI and Real Page.

Language Skills:

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondences, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Mathematical Skills:

Comfortable with numbers and ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, etc.

Reasoning Ability:

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to use discretion and exhibit high level of confidentiality.

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