Key Account Support Representative
3 weeks ago
The Emery Jensen Distribution Team is seeking a highly skilled Key Account Support Representative to provide critical customer-facing and back-office support to our largest Emery Jensen accounts. This position exists to enable Emery Jensen to deliver on its commitment to be a company that is easy to do business with.
Key Responsibilities:- Provide support for Key Account Managers and Customers
- Respond promptly and resolve all issues with assigned accounts relating to supply chain problems, ordering issues, pricing, website access, events, etc.
- Provide ad hoc reporting as required by assigned customers and Key Account or Territory Managers
- Proactively identify and drive service level and revenue-generating improvements for assigned customers
- Procure documents, complete forms and assist in the creation of materials required to participate in Emery Jensen shows as well as shows hosted by national accounts
- Bachelor's Degree in Business or related field (commensurate experience considered) and / or 2-3 years of account management support
- High-end/high-touch retail or face-to-face customer experience is a plus
- Excellent interpersonal and written/verbal communications skills with customers and colleagues
- Responsiveness and follow through to support internal and external stakeholders
- Customer-centric attitude
- Detail-oriented and extremely organized self-starter able to thrive in a fast-paced entrepreneurial environment
- Proven ability to manage multiple tasks, solve problems and meet deadlines
- Expert user of Excel, Access and Power Point; Proficient with Word, Outlook and Live Meeting; Working knowledge of SAP experience is highly desirable
Emery Jensen Distribution is a division of Ace Hardware Corporation that distributes hardline products to the independent Pro Lumber, Paint, Hardware, Grocery, and E-retailer customer segments. Our Emery Jensen Team is committed to supporting sustainable and profitable growth for our customers by offering the broadest assortments, best pricing, and most knowledgeable team.
We are an equal opportunity employer and are committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws.
We take into consideration the minimum requirements outlined in the job description, such as an individual's education, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires.
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Key Account Support Representative
4 weeks ago
Oak Brook, Illinois, United States Ace Hardware Full time**Job Summary:**We are seeking a highly skilled Key Account Support Representative to join our team at Emery Jensen Distribution. As a Key Account Support Representative, you will provide critical customer-facing and back-office support to our largest Emery Jensen accounts.Key Responsibilities:Provide support for Key Account Managers and CustomersRespond...
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Key Account Support Representative
3 weeks ago
Oak Brook, Illinois, United States Emery Jensen Distribution, LLC Full timeJob Description:The RoleEmery Jensen Distribution, LLC is seeking a highly skilled Key Account Support Representative to join our team. As a Key Account Support Representative, you will provide critical customer-facing and back-office support to our largest Emery Jensen accounts.This position is located in our Oak Brook, IL corporate offices and exists to...
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Key Account Support Representative
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Oak Brook, Illinois, United States Ace Hardware Full timeJob Summary:We are seeking a highly skilled Key Account Support Representative to join our team at Emery Jensen Distribution. In this role, you will provide critical customer-facing and back-office support to our largest Emery Jensen accounts, enabling us to deliver on our commitment to be a company that is easy to do business with.Key...
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