Lead Business Systems Analyst

2 weeks ago


Dallas, Texas, United States Workcog inc Full time
Job Overview

Position Title: Senior Business Analyst

Company: Workcog Inc

Job Summary:

The Senior Business Analyst will play a pivotal role in enhancing business operations through thorough analysis and strategic recommendations. This position requires a deep understanding of current business systems and the ability to implement effective process improvements.

Key Responsibilities:

  • Conduct comprehensive reviews and evaluations of existing business systems; identify opportunities for process enhancements and develop user requirements.
  • Create and refine documentation artifacts, including Field Definition Matrices and Business Rules, while performing gap analyses to align with organizational needs.
  • Facilitate change management initiatives and risk assessments; collaborate with stakeholders to develop and review project test plans and lead user acceptance testing.
  • Act as a liaison between the organization and vendors to ensure project requirements are met efficiently.
  • Develop training materials and deliver training sessions to end-users, ensuring they are equipped to utilize new systems effectively.
  • Demonstrate expertise in developing DocuSign eSignature forms and workflows, with a focus on customizing behaviors using JavaScript.
  • Exhibit strong organizational, analytical, and interpersonal skills; foster positive relationships within the team and across the organization.
  • Possess experience with cloud-hosted Software as a Service (SaaS) solutions and a solid understanding of business analysis principles.
  • Generate requirement-related documentation, including test cases and requirements traceability matrices, to support project deliverables.
  • Manage user access and security profiles, ensuring compliance with organizational standards.
  • Collaborate with various teams to ensure thorough documentation and vetting of requirements.
  • Analyze both functional and non-functional system requirements; re-engineer business processes to integrate new applications effectively.
  • Communicate clearly and effectively with internal stakeholders, translating technical concepts into understandable terms.
  • Proficiently utilize Microsoft Office Suite (Word, Excel, Visio, PowerPoint) to create comprehensive business and system requirements.
  • Highlight any relevant experience in criminal justice projects.


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