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Salesforce Platform Specialist
2 months ago
Company Overview: United Safety and Survivability Corporation is dedicated to providing the most advanced and dependable safety and survivability solutions that our clients can rely on to safeguard lives and property. As the leading entity in our sector, we challenge the status quo by leveraging innovation to meticulously engineer and develop the next generation of safety and survivability technologies.
Work Environment: At United Safety, we are addressing the most critical challenges in our industry with skilled professionals who share our commitment to making a positive impact on the world. Our workplace culture is dynamic, vibrant, and innovative. We strive to foster an inclusive atmosphere where everyone, irrespective of gender, race, religion, age, or background, can excel in their roles. We are fully devoted to ongoing growth and development; we reinvest our profits and resources into our workforce, processes, and product innovation.
Position Title: Salesforce Administrator
Department: Data Analytics
Role Summary: As a Salesforce Administrator at United Safety, you will oversee the continuous upkeep, configuration, and enhancement of our Salesforce platform. You will collaborate closely with stakeholders from various departments to comprehend their requirements and implement solutions that align with their objectives. The ideal candidate will have a robust understanding of Salesforce best practices, exceptional problem-solving abilities, and the capacity to communicate effectively with both technical and non-technical team members.
Key Responsibilities:
- Manage and sustain the Salesforce platform, including user administration, security configurations, and data accuracy.
- Support integration initiatives between Salesforce and other systems.
- Facilitate the onboarding of new and existing acquisitions into our Salesforce environment.
- Tailor and adjust Salesforce to cater to the specific needs of various departments and users.
- Engage with stakeholders to collect requirements and deploy new features, functionalities, and processes within Salesforce.
- Create and maintain reports, dashboards, and workflows to deliver actionable insights and inform decision-making.
- Conduct regular evaluations of Salesforce data and processes to ensure precision, consistency, and adherence to company policies.
- Provide training and assistance to enhance the effectiveness and efficiency of Salesforce usage.
- Stay updated on new Salesforce features and updates to evaluate their potential impact.
- Proactively identify areas for improvement and optimization of the Salesforce platform.
- Collaborate with the IT team and external vendors to resolve any issues that may arise.
- Act as the primary contact for Salesforce-related inquiries and support requests.
- Perform additional duties as assigned.
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field, and/or Salesforce Administrator certification (ADM 201) or additional certifications such as Salesforce Advanced Administrator or Salesforce Developer.
- A minimum of 3 years of relevant experience.
- Demonstrated experience as a Salesforce Administrator, with a solid understanding of Salesforce configuration, customization, and administration.
- Strong analytical and problem-solving skills, with the ability to translate business needs into technical solutions.
- Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams.
- Ability to prioritize tasks and manage multiple projects concurrently.
- Experience with Salesforce Lightning and Field Service Lightning is preferred.
- Familiarity with Salesforce Einstein Analytics or other Salesforce products is a plus.
- Experience in a manufacturing setting is advantageous.
- Able to thrive in a fast-paced, team-oriented environment while adapting positively to change.
- Capable of handling sensitive or confidential information with discretion.
- Safety is a priority in your work, and you diligently adhere to all policies that promote a safe working environment.
- You bring a positive attitude and the ability to work collaboratively within a team.
- Understanding that you are part of a growing organization, you are willing to work extended hours as needed.
At United Safety, we uphold the core values that define our excellence.
P A SS I O N to build the future together.
This position description serves to guide the responsibilities of the individual in this role. It is not intended to restrict the creativity and innovative thinking of the person in this position, nor does it encompass all tasks that may be required.
United Safety is an Equal Opportunity Employer
