Guest Services Manager
1 day ago
The ideal candidate will have a strong background in hospitality management, with experience in leading front desk teams and implementing processes to improve efficiency and customer satisfaction. You will be expected to develop and maintain effective relationships with colleagues across all departments, as well as provide training and support to new staff members.
Key responsibilities will include:
- Managing guest accounts, including room charges and upgrades
- Training and developing front desk staff to ensure they have the skills and knowledge needed to deliver excellent customer service
- Collaborating with other departments to ensure seamless hotel operations
To be successful in this role, you will need:
- A minimum of 2 years' experience in a similar position within the hospitality industry
- Excellent leadership and communication skills
- Ability to work under pressure in a fast-paced environment
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Guest Service Operations Manager
1 month ago
Williamsburg, Virginia, United States Colonial Williamsburg Company Full timeJob DescriptionJob Title: Guest Service Operations ManagerCompany Overview: Colonial Williamsburg Company is a leading provider of hospitality services, dedicated to delivering exceptional guest experiences.Job Summary: We are seeking a highly skilled Guest Service Operations Manager to lead our front-of-house team and ensure seamless delivery of our...
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Guest Services Coordinator
3 days ago
Williamsburg, Virginia, United States Holiday Inn Full time**Job Description**Holiday Inn is seeking a Guest Services Coordinator to join our team. As a Guest Services Coordinator, you will be responsible for coordinating guest services, including managing guest accounts, resolving guest complaints, and ensuring exceptional guest service.**Key Responsibilities:**Manage guest accounts, including room charges and...
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Guest Services Ambassador
4 weeks ago
Williamsburg, Virginia, United States Wyndham Destinations Full timeDriving Exceptional Guest ExperiencesIn this coveted role as a Guest Services Associate, you'll be instrumental in designing unforgettable vacation experiences for our discerning guests. By consistently delivering premium service, expertise, and genuine care, you'll create memories that last a lifetime.Your Roles and Responsibilities:Set the tone for an...
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Guest Services Representative
2 days ago
Williamsburg, Virginia, United States Bluegreen Vacations - Bluegreen Corporation Full timeCompany OverviewThe Bluegreen Patrick Henry Square Resort in Williamsburg, VA is a premier vacation destination. As a Guest Services Representative, you will be part of a dynamic team that delivers exceptional customer experiences.Salary and BenefitsCompensation: $40,000 - $55,000 per year, dependent on experience. Benefits include health insurance,...
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Guest Services Representative
2 days ago
Williamsburg, Virginia, United States Travel + Leisure Full timeJob Description: This is a fantastic opportunity to join our team as a Guest Services Associate at our Club Wyndham Kingsgate Resort. As a key member of our team, you will be responsible for providing exceptional service to our guests, ensuring that every interaction is warm, welcoming, and memorable.Your Key Responsibilities: Deliver exceptional service to...
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Guest Services Representative
1 week ago
Williamsburg, Virginia, United States Westgate Resorts Full timeJob DescriptionWe are seeking a friendly and approachable Guest Services Representative to join our team at Westgate Resorts. In this role, you will be responsible for providing excellent customer service, answering guest inquiries, and resolving any issues that may arise during their stay.You will also be required to maintain accurate records, handle cash...
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Guest Service Agent Liaison
2 weeks ago
Williamsburg, Virginia, United States Kingsmill Resort Full timeJob Title: Guest Service Agent LiaisonJob Summary:We are seeking a highly skilled and experienced Guest Service Agent Liaison to join our team at Kingsmill Resort. The successful candidate will provide exceptional guest service, ensuring a positive experience for all guests.About Us:Kingsmill Resort is a premier resort destination offering luxurious...
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Resort Guest Services Associate
1 week ago
Williamsburg, Virginia, United States MasterCorp Full timeWe are looking for a skilled and energetic Resort Guest Services Associate to provide exceptional service to our guests at The Historic Powhatan Resort. In this role, you will be responsible for maintaining the overall cleanliness and appearance of our resort.The successful candidate will have excellent problem-solving skills, be able to work in a fast-paced...
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Cleaning and Guest Services Professional
2 days ago
Williamsburg, Virginia, United States Colonial Williamsburg Company Full timeColonial Williamsburg Housekeeping AttendantWe are looking for a reliable and efficient individual to join our housekeeping team as a Housekeeping Attendant. In this role, you will work closely with Room Attendants to ensure guest rooms are clean and prepared to meet the high standards of the Williamsburg Lodge.About the RoleThis is an excellent opportunity...
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Guest Experience Specialist
1 week ago
Williamsburg, Virginia, United States Kingsmill Resort Full timeKingsmill Resort is committed to hiring talented and dedicated individuals who share our passion for delivering exceptional guest experiences. As a Guest Experience Specialist, you will play a critical role in ensuring that every guest feels welcome and valued throughout their stay.Your primary responsibility will be to manage front desk operations,...
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Guest Room Coordinator
1 week ago
Williamsburg, Virginia, United States MasterCorp Full timeAbout the Job">As a Guest Room Coordinator at MasterCorp, you will play a critical role in delivering exceptional customer experiences through the cleanliness and maintenance of our guest rooms. Your attention to detail and ability to multitask will ensure that every guest has a comfortable and enjoyable stay.">Clean and prepare guest rooms for occupancy,...
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Executive Director of Rooms Operations
3 weeks ago
Williamsburg, Virginia, United States Crescent Services Full timeJob Description:At Crescent Services, we are seeking an exceptional Executive Director of Rooms Operations to lead our Rooms Division and deliver unparalleled guest experiences at our luxury resort. As a strategic leader, you will be responsible for the overall leadership and management of the Rooms Division, including Front Office, Housekeeping, Guest...
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Hospitality Professional
3 weeks ago
Williamsburg, Virginia, United States Hilton Grand Vacations Full timeAbout Hilton Grand VacationsHilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth.Our company culture prioritizes fostering a work-life balance and family-friendly benefits, earning us recognition as one of Newsweek's "America's Greatest Workplaces for...
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Customer Service Agent
1 week ago
Williamsburg, Virginia, United States Kingsmill Resort Full timeAbout Kingsmill ResortKingsmill Resort is a world-class destination that offers a unique blend of luxury and convenience. Our resort features beautifully landscaped grounds, an award-winning spa, and a range of amenities and activities to suit every interest.Job SummaryWe are seeking a highly motivated and customer-focused Guest Service Agent to join our...
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Customer Service Representative
3 weeks ago
Williamsburg, Virginia, United States Which Wich Superior Sandwiches Full timeJob Title: Cashier - Sales and Customer ServiceAt Which Wich Superior Sandwiches, we are dedicated to providing our guests with an exceptional dining experience. We are seeking a talented and enthusiastic individual to join our team as a Cashier, focusing on sales and customer service.About the CompanyAs a Cashier at Which Wich, you will play a critical role...
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Hotel Operations Manager
1 day ago
Williamsburg, Virginia, United States Holiday Inn Full timeAbout the JobAs a seasoned hospitality professional, you will play a pivotal role in ensuring seamless front desk operations at our esteemed Holiday Inn location. Reporting to the Hotel Manager, you will oversee the day-to-day activities of the front desk team, guaranteeing exceptional guest experiences and meeting the highest standards of service...
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Golf Attendant
3 weeks ago
Williamsburg, Virginia, United States Crescent Services Full timeColonial Williamsburg is a premier destination for those interested in history and entertainment. With its rich heritage and impressive amenities, the Golden Horseshoe Golf Club at Colonial Williamsburg seeks an experienced individual to join its team as a Golf Cart Attendant.Job SummaryThis part-time position involves providing exceptional service to guests...
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Dining Service Professional
12 hours ago
Williamsburg, Virginia, United States Ford's Colony Country Club Full timeCompany OverviewFord's Colony Country Club is a premier golf and country club community nestled in the heart of historic Williamsburg, Virginia. Our club offers three stunning Dan Maples-designed courses featuring 54 holes of rolling fairways and picturesque landscapes.CompensationThe estimated salary for this position is $15-$18 per hour plus tips and...
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Vacation Services Specialist
1 week ago
Williamsburg, Virginia, United States Wyndham Destinations Full timeAbout the Position:The Guest Services Associate will be responsible for extending hospitality with heart to every guest who walks through our doors. You will provide room rate quotes, respond to guest inquiries and concerns, and confirm reservations for individuals and/or groups. You will also balance cash receipts, perform bucket checks, and complete other...
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Customer Experience Ambassador
3 weeks ago
Williamsburg, Virginia, United States Crescent Services Full timeWe are seeking an energetic and customer-focused individual to join our team as a Guest Services/Male Locker Rooms Attendant. In this role, you will be responsible for creating a positive experience for every member/guest by ensuring the Spa, Retail area, and Male Locker Rooms are luxurious, comfortable, welcoming, and relaxing environments.Key...