Customer Experience Ambassador

6 days ago


Williamsburg, Virginia, United States Crescent Services Full time

We are seeking an energetic and customer-focused individual to join our team as a Guest Services/Male Locker Rooms Attendant. In this role, you will be responsible for creating a positive experience for every member/guest by ensuring the Spa, Retail area, and Male Locker Rooms are luxurious, comfortable, welcoming, and relaxing environments.

Key Responsibilities:
  • Provide exceptional customer service
  • Maintain a professional appearance and demeanor, adhering to our uniform standards
  • Ensure amenities in all areas and locker rooms are properly stocked, clean, and neatly organized
  • Restock merchandise in the retail store as needed
  • Ensure a safe work environment
Qualifications:
  • Experience working in a customer-facing environment
  • Previous experience in a spa and retail setting is a plus
  • Excellent communication and interpersonal skills
What We Offer:
  • A competitive estimated salary of $40,000 - $60,000 per year
  • An exceptional benefit plan for eligible associates and their family members
  • A 401K matching program for eligible associates
  • Flexible scheduling to promote work-life balance
  • The opportunity to grow with our top-rated company on Glassdoor

Crescent Hotels & Resorts values diversity and inclusion in the workplace and strives to create a culture that respects and celebrates individual differences. We believe that by examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.



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