Guest Services Representative
3 days ago
This is a fantastic opportunity to join our team as a Guest Services Associate at our Club Wyndham Kingsgate Resort. As a key member of our team, you will be responsible for providing exceptional service to our guests, ensuring that every interaction is warm, welcoming, and memorable.
Your Key Responsibilities:
- Deliver exceptional service to guests, responding to their needs and resolving any issues promptly.
- Process transactions accurately and efficiently, balancing cash receipts and performing bucket checks.
- Ensure that every guest feels welcome and valued, providing information about the resort and nearby attractions.
- Work collaboratively with the front desk team to ensure seamless check-in and check-out processes.
Requirements:
- A minimum of 1 year of experience in a related field, preferably in hospitality or customer service.
- Excellent communication and interpersonal skills.
- Basic math skills and knowledge of proper cash handling procedures.
- The ability to work in a fast-paced environment and adapt to changing circumstances.
- Basic computer and office skills.
Salary: $50,000 - $65,000 per year.
Benefits: We offer a range of comprehensive health and welfare benefits, including medical, dental, vision, flexible spending accounts, life and accident coverage, disability, paid time off, parental leave, holidays, wish day paid time to volunteer, 401(k) with employer match, legal and identity theft plan, voluntary income protection benefits, wellness program, and employee assistance program.
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