Guardianship Services Program Manager

1 week ago


Dallas, Texas, United States Texas Department of Aging & Disability Services Full time

h3JobDescription:/h3brbrTheTexasDepartmentofAging&DisabilityServicesisseekingahighlyskilledandexperiencedprofessionaltofilltheroleofGuardianshipSupervisor.ThispositionisresponsibleforsupervisingaunitofGuardianshipSpecialistsandadministrativesupportstaffresponsibleforprovidingguardianshipservicestoeligibleindividuals.brbrThesuccessfulcandidatewillhaveconsiderablelatitudefortheuseofinitiativeandindependentjudgment.Keyresponsibilitiesincludeplanningandmanagingregionalandunitoperations,selecting,overseeing,anddevelopingstaff,interpretingprogrampoliciesandprocedures,providingqualityassuranceoversight,evaluatingtheregionalguardianshipunit'soperationsperformance,preparingreportsandcorrespondence,makingpresentations,andparticipatingincommunityawarenessactivities.brbrTheGuardianshipSupervisorwillinteractregularlywithotherstateagencies,personsunderguardianship,judges,attorneys,representativesfrombusinessesandorganizations,contractors,stakeholders,andthegeneralpublic.Thispositionteleworksonapart-timebasis(upto4daysperweek)andrequirestheabilitytoprovideareliableinternetserviceinahomeofficelocationfreefromdistractionsandensureconfidentialityofclientandemployeeinformation.brbrbKeyResponsibilities:/bbrbr1.Manageunitoperationstoachieveprogramobjectivesforservicedeliverythroughroutineandregularconsultationwithstaff,includinglegalactions,caseworkactivities,medicaldecisions,andestateandfinancialmatters.br2.Planandassigntheworkofothers;managecaseloadsandconductunitmeetings;responsibleforallpersonnelandperformance-relatedtasks,includinginterviewingandselectingappropriatestaff,providingopportunitiesforcontinualstaffdevelopment,supervisingstaffthroughindividualandgroupconferences,mentoring,training,andconductingregularperformanceevaluations.br3.Monitoractivitiesofstaffthroughregularcasereviews,qualityassurancereviews,routinefinancialreviewsofaccountingrecords,andpersonalobservationofstafftoensurequalityandconsistentapplicationofprogrampolicy;andswiftlyconductthoroughinvestigationsofinternaland/orexternalcomplaintsinconsultationwithStateOfficemanagement.br4.Consultwithinternalandexternalstakeholders,includingemployeeswithinotherstateagencies,consumers,judges,attorneys,representativesfrombusinessesandorganizations,contractors,stakeholders,andthegeneralpublicaccordingtopolicy.br5.MonitorunitbudgetsanddirectlyoverseetheuseofGuardianshipEmergencyClientServicesfunds,TravelFunds,administrativeexpenses,andotherexpenditures;prepareandsendmonthlyexpenditurereportstoStateOffice.brbrbRequirements:/bbrbrTheidealcandidatewillhaveastrongunderstandingoffederal,state,andlocallaws,rules,andregulationspertainingtoGuardianshipservicesintheStateofTexas.Additionally,theywillhaveknowledgeoflaws,rules,regulations,andpoliciessurroundingHealthandHumanServiceswithintheStateofTexas.Thesuccessfulcandidatewillalsopossesstheabilitytodirectlysuperviseprofessional,technical,and/oradministrativesupportstaff,conductthoroughandtimelyassessments,investigations,andadministrativereviews,performongoingunitqualityassuranceandcasereviews,testifyinlegalguardianshiphearingsofthecourt,communicatecomplexinformationtoamultitudeofinternalandexternalstakeholders,andprepareprofessionaldocuments,reports,andspreadsheets.



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