Shift Supervisor
5 days ago
We are seeking a highly motivated and experienced Shift Lead to join our team at Northeast Foods, LLC. As a Shift Lead, you will be responsible for supervising, training, and motivating employees to maintain excellent customer service.
Key Responsibilities- Supervise and Train Employees: Lead and develop a high-performing team by providing guidance, coaching, and feedback to ensure excellent customer service and a positive work environment.
- Manage Shift Operations: Oversee daily shift activities, including inventory management, cash handling, and customer service.
- Resolve Customer Concerns: Address customer complaints and concerns in a professional and courteous manner.
- Inventory Management: Conduct regular inventory counts to ensure accurate stock levels and prevent shortages.
- Cash Handling: Count and reconcile cash at the end of each shift to ensure accuracy and prevent discrepancies.
- Team Development: Foster a positive and inclusive work environment by promoting teamwork, open communication, and employee engagement.
- Leadership Experience: Proven track record of leading and developing high-performing teams.
- Customer Service: Excellent customer service skills, with the ability to resolve conflicts and complaints in a professional manner.
- Communication: Strong verbal and written communication skills, with the ability to effectively communicate with employees, customers, and management.
- Inventory Management: Basic knowledge of inventory management principles and practices.
- Cash Handling: Ability to accurately count and reconcile cash.
- Teamwork: Ability to work effectively in a fast-paced team environment.
- Scholarship Fund Program: Eligible employees may receive scholarships ranging from $1000 to $50,000.
- Burger King Emergency Fund: Eligible employees may receive short-term financial assistance in the event of unexpected hardships.
- Discount Program: Eligible employees may receive discounts on various products and services.
- Wellness Program: Eligible employees may earn points for participating in wellness activities, redeemable for wellness-related items.
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