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Guest Service Supervisor

2 months ago

Watertown, Massachusetts, United States Global Partners Full time

About Global Partners LP

Global Partners LP is a leading midstream logistics and marketing company that owns, controls, or has access to one of the largest terminal networks of petroleum products and renewable fuels in the Northeast.

We are seeking a highly skilled Guest Service Supervisor to join our team. As a key member of our operations team, you will be responsible for overseeing store operations and personnel in the absence of the store manager and assistant manager.

Key Responsibilities:

  • Store Operations: Ensure compliance with company policies, deliver excellent customer service, and maintain store safety and appearance.
  • Leadership: Provide guidance to employees to ensure top-notch customer service, manage light equipment and yard upkeep, and implement Company-promoted initiatives.
  • Inventory Management: Order and receive merchandise following inventory guidelines, monitor cash and inventory control during shifts, and update price book and merchandise orders.
  • Communication: Communicate effectively with team members and customers, report any maintenance issues, environmental concerns, or unusual incidents to the appropriate authorities and management.

Requirements:

  • Education: High School Diploma or equivalent
  • Skills: Ability to work independently, flexibility to work weekends, holidays, and evenings, reliable transportation, and valid driver's license required
  • Physical Requirements: Regular bending, reaching, and lifting of 1 to 15 lbs, occasional lifting of up to 50 lbs, reaching above shoulder height and bending below waist, full in-store mobility, and quick movement around the store

Compensation: $16-17/hr

Global Partners LP is an equal opportunity employer. We promote a diverse company culture where insights from all individuals aid our progress, development, and success. We welcome applicants from various backgrounds and do not discriminate based on race, color, religion, gender, age, national origin, sexual orientation, gender identity, disability, veteran status, or any other legally protected status.