Service Center BDC Representative
4 weeks ago
We are seeking a highly motivated and customer-focused Service BDC Representative to join our team at Maplecrest Ford Lincoln. As a Service BDC Representative, you will be responsible for handling all incoming and outgoing phone calls, confirming service appointments, and following up with customers. Your positive attitude and strong communication skills will be essential in providing exceptional customer service and ensuring seamless connections with our customers.
Key Responsibilities:
- Manage all incoming and outgoing phone and internet service leads.
- Set, confirm, and follow up with customer service appointments.
- Collaborate with service advisors to schedule service appointments.
- Maintain a general understanding of the repair process and explain it to customers.
- Maintain an ongoing customer database to capture repeat business.
- Respond to inquiries in a professional and well-spoken manner.
Requirements:
- Previous call center experience preferred.
- Excellent follow-through skills.
- Strong computer and phone skills.
- Self-motivated, goal-oriented, and able to work in a fast-paced environment.
- Ability to work independently.
What We Offer:
- Medical, dental, and vision benefits.
- Competitive wages.
- Growth opportunities.
Maplecrest Ford Lincoln is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to providing a positive and inclusive work environment for all employees.
-
Service BDC Representative
1 week ago
Hemlock Farms, Pennsylvania, United States Maplecrest Ford Lincoln Full timeJob Title: Service BDC RepresentativeAt Maplecrest Ford Lincoln, we're seeking a highly skilled Service BDC Representative to join our team. As a Service BDC Representative, you will be responsible for managing all incoming/outgoing phone and internet service leads, setting, confirming, and following up with customer service appointments, and collaborating...
-
Service Center BDC Representative
1 month ago
Hemlock Farms, Pennsylvania, United States Maplecrest Ford Lincoln Full timeJob SummaryWe are seeking a highly motivated and customer-focused Service Center BDC Representative to join our team at Maplecrest Ford Lincoln. As a key member of our sales team, you will be responsible for handling all incoming and outgoing phone calls, confirming service appointments, and following up with customers.Key Responsibilities:Manage all...
-
Customer Service Representative
4 weeks ago
Hemlock Farms, Pennsylvania, United States Maplecrest Ford Lincoln Full timeJob DescriptionWe are seeking a highly motivated and customer-focused individual to join our BDC Outbound Call Center team as a Customer Service Representative.The ideal candidate will have excellent communication skills, a passion for delivering exceptional customer service, and the ability to work in a fast-paced environment.Key Responsibilities:Manage...
-
BDC Outbound Call Center Representative 15hr
4 weeks ago
Hemlock Farms, Pennsylvania, United States Maplecrest Ford Lincoln Full timeJob Opportunity at Maplecrest Ford LincolnWe are seeking a highly motivated and customer-focused individual to join our team as a BDC Outbound Call Center Representative. This role is responsible for driving customer satisfaction by fielding inquiries, addressing pain points, and maintaining extensive product knowledge.Key Responsibilities:Manage customer...
-
Bilingual Call Center Representative
4 weeks ago
Hemlock Farms, Pennsylvania, United States Maplecrest Ford Lincoln Full timeJob OverviewMaplecrest Ford Lincoln is seeking a highly motivated and results-driven Bilingual Call Center Representative to join our team. As a key member of our Business Development Center, you will be responsible for responding to internet leads, confirming sales appointments, and performing long-term follow-up on unsold customers.Key...
-
Bilingual Call Center Representative
1 month ago
Hemlock Farms, Pennsylvania, United States Maplecrest Ford Lincoln Full timeJob SummaryMaplecrest Ford Lincoln is seeking a highly motivated and results-driven Bilingual Call Center Representative to join our team. As a key member of our Business Development Center, you will be responsible for responding to internet leads, confirming sales appointments, and performing long-term follow-up on unsold customers.Key...
-
Business Development Center Representative
1 month ago
Hemlock Farms, Pennsylvania, United States Maplecrest Ford Lincoln Full timeJob OverviewMaplecrest Ford Lincoln is seeking a highly motivated and results-driven Business Development Center (BDC) Representative to join our team. As a key member of our sales team, you will be responsible for generating new business opportunities and building strong relationships with our customers.Key ResponsibilitiesRespond to internet leads and...
-
Business Development Center Representative
4 weeks ago
Hemlock Farms, Pennsylvania, United States Maplecrest Ford Lincoln Full timeJob DescriptionMaplecrest Ford Lincoln is seeking a highly motivated and results-driven Business Development Center Representative to join our team.This role is responsible for responding to all internet leads, confirming sales appointments, and performing long-term follow-up on all unsold customers.The ideal candidate will have excellent communication and...
-
Business Development Representative
1 month ago
Hemlock Farms, Pennsylvania, United States Maplecrest Ford Lincoln Full timeJob SummaryWe are seeking a highly motivated Business Development Representative to join our team at Maplecrest Ford Lincoln. As a key member of our Business Development Center, you will be responsible for generating repeat business by reaching out to current customers and ensuring complete satisfaction in ownership.Key Responsibilities:Develop and maintain...
-
Business Development Representative
1 month ago
Hemlock Farms, Pennsylvania, United States Maplecrest Ford Lincoln Full timeJob OpportunityWe are seeking a highly motivated and results-driven Business Development Representative to join our team at Maplecrest Ford Lincoln.As a Business Development Representative, you will be responsible for generating new business opportunities and building strong relationships with our customers.Your primary focus will be on responding to...
-
Service Center Representative
1 month ago
Hemlock Farms, Pennsylvania, United States Maplecrest Ford Lincoln Full timeJob SummaryWe are seeking a highly motivated and customer-focused Service Center Representative to join our team at Maplecrest Ford Lincoln. As a Service Center Representative, you will be responsible for handling all incoming and outgoing phone calls, confirming service appointments, and following up with customers.Key Responsibilities:Manage all incoming...
-
Service Representative
1 month ago
Hemlock Farms, Pennsylvania, United States Maplecrest Ford Lincoln Full timeh3JobDescription/h3pWeareseekingahighlymotivatedandorganizedServiceRepresentativetojoinourteamatMaplecrestFordLincoln.AsaServiceRepresentative,youwillberesponsibleforhandlingallincomingandoutgoingphonecallsandinternetleads,confirmingserviceappointments,andfollowingupwithcustomers./ppbKeyResponsibilities:/b/pulliManageallincomingandoutgoingphoneandinternetser...
-
Service Representative
1 month ago
Hemlock Farms, Pennsylvania, United States Maplecrest Ford Lincoln Full timeJob SummaryWe are seeking a highly motivated and customer-focused Service Representative to join our team at Maplecrest Ford Lincoln. As a Service Representative, you will be responsible for handling all incoming and outgoing phone calls and internet leads, confirming service appointments, and following up with customers.Key ResponsibilitiesManage all...
-
Service Representative
1 month ago
Hemlock Farms, Pennsylvania, United States Maplecrest Ford Lincoln Full timeJob SummaryWe are seeking a highly motivated and customer-focused Service Representative to join our team at Maplecrest Ford Lincoln. As a Service Representative, you will be responsible for handling all incoming and outgoing phone calls and internet leads, confirming service appointments, and following up with customers.Key ResponsibilitiesManage all...
-
Business Development Center Representative
1 month ago
Hemlock Farms, Pennsylvania, United States Maplecrest Ford Lincoln Full timeJob SummaryWe are seeking a highly motivated and results-driven Business Development Center Representative to join our team at Maplecrest Ford Lincoln. As a key member of our sales team, you will be responsible for responding to internet leads, confirming sales appointments, and performing long-term follow-up on unsold customers.Key Responsibilities:Respond...
-
Customer Service Representative
1 month ago
Hemlock Farms, Pennsylvania, United States Maplecrest Ford Lincoln Full timeJob Title: Customer Service RepresentativeJob Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales and service team, you will be responsible for delivering exceptional customer experiences and driving sales growth.Key Responsibilities:Manage customer...
-
Customer Service Representative
1 month ago
Hemlock Farms, Pennsylvania, United States Maplecrest Ford Lincoln Full timeJob OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Maplecrest Ford Lincoln.The ideal candidate will have excellent communication skills, a passion for delivering exceptional customer service, and the ability to work in a fast-paced environment.Key Responsibilities:Manage...
-
Customer Service Representative
4 weeks ago
Hemlock Farms, Pennsylvania, United States Maplecrest Ford Lincoln Full timeJob Opportunity at Maplecrest Ford LincolnWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.Key Responsibilities:Manage customer communications, addressing inquiries, requests, and issues in a timely and professional manner.Schedule appointments and maintain a consistent average.Consult...
-
Customer Service Representative
1 month ago
Hemlock Farms, Pennsylvania, United States Maplecrest Ford Lincoln Full timeJob DescriptionWe are seeking a highly motivated and customer-focused individual to join our team at Maplecrest Ford Lincoln as a Customer Service Representative in our Vauxhall office.The ideal candidate will have excellent communication skills, a passion for delivering exceptional customer service, and the ability to work in a fast-paced environment.Key...
-
Customer Service Representative
1 month ago
Hemlock Farms, Pennsylvania, United States Maplecrest Ford Lincoln Full timeJob OverviewMaplecrest Ford Lincoln is seeking a highly motivated and customer-focused individual to join our team as a Sales and Service Expert. This role is responsible for delivering exceptional customer experiences through effective communication, product knowledge, and problem-solving skills.Key Responsibilities:Manage customer interactions through...