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Business Development Representative

1 month ago

Hemlock Farms, Pennsylvania, United States Maplecrest Ford Lincoln Full time
Job Summary

We are seeking a highly motivated Business Development Representative to join our team at Maplecrest Ford Lincoln. As a key member of our Business Development Center, you will be responsible for generating repeat business by reaching out to current customers and ensuring complete satisfaction in ownership.

Key Responsibilities:

  • Develop and maintain the new hire and interview processes for all BDC reps/appointment coordinators
  • Manage a group of customer service representatives in a call center environment
  • Contribute to high scores for the manufacturer's customer satisfaction index (CSI)
  • Strive for continual improvement in the BDC and the company as a whole

We Offer:

  • Paid training
  • bonuses
  • Health, dental, vision, life, disability insurance
  • Employee purchase program

Maplecrest Ford Lincoln is an equal opportunity employer and welcomes applications from diverse candidates.