Service Center Representative

9 hours ago


Hemlock Farms, Pennsylvania, United States Maplecrest Ford Lincoln Full time
Job Summary

We are seeking a highly motivated and customer-focused Service Center Representative to join our team at Maplecrest Ford Lincoln. As a Service Center Representative, you will be responsible for handling all incoming and outgoing phone calls, confirming service appointments, and following up with customers.

Key Responsibilities:

  • Manage all incoming and outgoing phone and internet service leads
  • Set, confirm, and follow up with customer service appointments
  • Collaborate with service advisors to schedule service appointments
  • Maintain a general understanding of the repair process and explain it to customers
  • Maintain an ongoing customer database to capture repeat business
  • Respond to inquiries in a professional and well-spoken manner

Requirements:

  • Previous call center experience preferred
  • Excellent follow-through skills
  • Strong computer and phone skills
  • Self-motivated, goal-oriented, and able to work in a fast-paced environment
  • Ability to work independently

What We Offer:

  • Medical, dental, and vision benefits
  • Competitive wages
  • Growth opportunities

Maplecrest Ford Lincoln is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment.



  • Hemlock Farms, Pennsylvania, United States Maplecrest Ford Lincoln Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Service Center BDC Representative to join our team at Maplecrest Ford Lincoln. As a key member of our sales team, you will be responsible for handling all incoming and outgoing phone calls, confirming service appointments, and following up with customers.Key Responsibilities:Manage all...


  • Hemlock Farms, Pennsylvania, United States Maplecrest Ford Lincoln Full time

    Job SummaryMaplecrest Ford Lincoln is seeking a highly motivated and results-driven Bilingual Call Center Representative to join our team. As a key member of our Business Development Center, you will be responsible for responding to internet leads, confirming sales appointments, and performing long-term follow-up on unsold customers.Key...


  • Hemlock Farms, Pennsylvania, United States Maplecrest Ford Lincoln Full time

    Job SummaryWe are seeking a highly motivated and results-driven Business Development Center (BDC) Representative to join our team at Maplecrest Ford Lincoln. As a key member of our sales team, you will be responsible for generating leads, converting sales, and providing exceptional customer service.Key ResponsibilitiesRespond to internet leads and confirm...


  • Hemlock Farms, Pennsylvania, United States Maplecrest Ford Lincoln Full time

    Job OverviewMaplecrest Ford Lincoln is seeking a highly motivated and results-driven BDC Call Center Representative to join our team. As a key member of our Business Development Center, you will be responsible for responding to internet leads, confirming sales appointments, and performing long-term follow-up on unsold customers.Key Responsibilities:Manage a...


  • Hemlock Farms, Pennsylvania, United States Maplecrest Ford Lincoln Full time

    Job OverviewMaplecrest Ford Lincoln is seeking a highly motivated and results-driven Business Development Center (BDC) Representative to join our team. As a key member of our sales team, you will be responsible for generating new business opportunities and building strong relationships with our customers.Key ResponsibilitiesRespond to internet leads and...


  • Hemlock Farms, Pennsylvania, United States Maplecrest Ford Lincoln Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Bilingual Call Center Representative to join our team at Maplecrest Ford Lincoln. As a Bilingual Call Center Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues in a timely and professional...

  • Service Representative

    18 hours ago


    Hemlock Farms, Pennsylvania, United States Maplecrest Ford Lincoln Full time

    Job SummaryWe are seeking a highly motivated and organized Service Representative to join our team at Maplecrest Ford Lincoln. As a Service Representative, you will be responsible for handling all incoming and outgoing phone calls and internet leads, confirming service appointments, and following up with customers.Key Responsibilities:Manage all incoming and...


  • Hemlock Farms, Pennsylvania, United States Maplecrest Ford Lincoln Full time

    Job SummaryWe are seeking a highly motivated and results-driven Business Development Center (BDC) Representative to join our team at Maplecrest Ford Lincoln. As a BDC Representative, you will play a critical role in generating repeat business and ensuring complete satisfaction in ownership and marketing efforts.Key ResponsibilitiesRespond to all internet...


  • Hemlock Farms, Pennsylvania, United States Maplecrest Ford Lincoln Full time

    Job SummaryWe are seeking a highly motivated and results-driven Customer Service Representative to join our team at Maplecrest Ford Lincoln. As a key member of our Business Development Center (BDC), you will play a critical role in generating repeat business and ensuring complete satisfaction in ownership and marketing efforts.Key Responsibilities:Respond to...


  • Hemlock Farms, Pennsylvania, United States Maplecrest Ford Lincoln Full time

    Job DescriptionMaplecrest Ford Lincoln is seeking a highly motivated and customer-focused individual to join our team as a BDC Outbound Call Center Representative. This role is responsible for driving customer satisfaction by fielding inquiries, addressing pain points, and maintaining extensive product knowledge.Key Responsibilities:Customer Communication:...


  • Hemlock Farms, Pennsylvania, United States Maplecrest Ford Lincoln Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Service BDC Representative to join our team at Maplecrest Ford Lincoln. As a Service BDC Representative, you will be responsible for handling all incoming and outgoing phone calls and internet leads, confirming service appointments, and following up with customers.Key Responsibilities:Manage...


  • Hemlock Farms, Pennsylvania, United States Maplecrest Ford Lincoln Full time

    Job SummaryWe are seeking a highly motivated and results-driven Business Development Center Representative to join our team at Maplecrest Ford Lincoln. As a key member of our sales team, you will be responsible for responding to internet leads, confirming sales appointments, and performing long-term follow-up on unsold customers.Key Responsibilities:Respond...


  • Hemlock Farms, Pennsylvania, United States Maplecrest Ford Lincoln Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a BDC Outbound Call Center Representative. As a key member of our sales team, you will be responsible for driving customer satisfaction and revenue growth through effective communication and relationship-building skills.Key ResponsibilitiesManage customer...


  • Hemlock Farms, Pennsylvania, United States Maplecrest Ford Lincoln Full time

    Job OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Maplecrest Ford Lincoln.The ideal candidate will have excellent communication skills, a passion for delivering exceptional customer service, and the ability to work in a fast-paced environment.Key Responsibilities:Manage...


  • Hemlock Farms, Pennsylvania, United States Maplecrest Ford Lincoln Full time

    Job SummaryWe are seeking a highly motivated Business Development Representative to join our team at Maplecrest Ford Lincoln. As a key member of our Business Development Center, you will be responsible for generating repeat business by reaching out to current customers and ensuring complete satisfaction in ownership.Key Responsibilities:Develop and maintain...


  • Hemlock Farms, Pennsylvania, United States Maplecrest Ford Lincoln Full time

    Job OverviewMaplecrest Ford Lincoln is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.This role is ideal for someone who is passionate about delivering exceptional customer experiences and has a strong desire to grow within a dynamic and fast-paced environment.The successful candidate will be...


  • Hemlock Farms, Pennsylvania, United States Maplecrest Ford Lincoln Full time

    Job Opportunity at Maplecrest Ford LincolnWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.About the Role:The successful candidate will be responsible for delivering exceptional customer service, addressing customer inquiries, and providing solutions to customer pain points.Key...


  • Hemlock Farms, Pennsylvania, United States Maplecrest Ford Lincoln Full time

    Job OpportunityWe are seeking a highly motivated and results-driven Business Development Representative to join our team at Maplecrest Ford Lincoln.As a Business Development Representative, you will be responsible for generating new business opportunities and building strong relationships with our customers.Your primary focus will be on responding to...


  • Hemlock Farms, Pennsylvania, United States Maplecrest Ford Lincoln Full time

    Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team at Maplecrest Ford Lincoln as a Customer Service Representative in our Vauxhall office.The ideal candidate will have excellent communication skills, a passion for delivering exceptional customer service, and the ability to work in a fast-paced environment.Key...


  • Hemlock Farms, Pennsylvania, United States Maplecrest Ford Lincoln Full time

    Job Title: Internet Sales RepresentativeWe are seeking a highly motivated and results-driven Internet Sales Representative to join our team at Maplecrest Ford Lincoln. As a key member of our Business Development Center, you will play a critical role in driving sales and customer satisfaction.Job Summary:The Internet Sales Representative will be responsible...