Imaging Registration Specialist
2 weeks ago
Position: MRI Patient Registration
Employment Type: Part Time
Work Schedule: Monday through Thursday, 4:00 pm - 8:00 pm
Location: Moline, Illinois
About Us: At ORA Orthopedics, we prioritize our employees and recognize the dedication and talent that contribute to our success. Join a team committed to enhancing the lives of our patients by fostering an environment where you can excel daily.
Key Responsibilities:
- Executing end-of-day office tasks while ensuring a tidy and professional reception area.
- Welcoming patients warmly and assisting them in a courteous and efficient manner.
- Updating patient records and insurance details accurately as required.
- Verifying and scanning insurance cards and identification documents when necessary.
- Guiding patients in completing necessary forms and addressing any inquiries or concerns.
- Collecting co-payments and processing payments while confirming insurance eligibility.
- Managing reports and records, including faxing and attaching documents to patients' Electronic Medical Records.
- Completing billing charge slips and submitting them for processing.
- Facilitating patient check-out and scheduling follow-up visits.
- Making reminder calls for upcoming appointments.
- Reconciling cash drawer balances.
- Upholding patient confidentiality and adhering to all HIPAA regulations.
Qualifications:
- High School Diploma or equivalent is mandatory.
- A minimum of one year of customer service experience is essential.
- Prior experience in a medical office setting is highly preferred.
- Capability to lift up to 50 lbs and assist in lifting patients weighing up to 300 lbs.
- Strong communication skills to effectively interact with patients, families, and diverse staff.
- Excellent interpersonal, verbal, and written communication abilities.
- Proficiency in managing multiple tasks and prioritizing responsibilities.
- A compassionate, patient-centered approach to care.
ORA Orthopedics stands as the largest and most comprehensive orthopedic provider in the Quad Cities, delivering a seamless continuum of orthopedic services, including specialized clinics, urgent care, diagnostic imaging, rehabilitation, pharmacy, and outpatient surgical procedures. Our team comprises skilled physicians and dedicated medical and administrative personnel, all working collaboratively to ensure quality, compassionate, and accessible healthcare.
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