Client Relations Specialist

2 weeks ago


Fort Myers, Florida, United States Stellar Promotions Inc. Full time
Position Overview

Join the vibrant team at Stellar Promotions Inc. as a Customer Service Agent. We are seeking enthusiastic and self-driven individuals who excel in managing their own tasks and workflows.

Embrace a rewarding career where your professional goals can become a reality. Our Customer Service Agents are recognized for their ambition, dedication, and ability to create unforgettable experiences for our clients. At the core of our operations are the people we serve, and our inclusive and dynamic team culture distinguishes us from the competition.

Your Responsibilities:

  • Onboard new clients
  • Enhance customer loyalty and engagement
  • Address conflicts and attentively listen to client concerns
  • Identify the underlying issues of customer inquiries and propose effective solutions
  • Foster enduring relationships with both new and existing clients, establishing trust and comfort
  • Promote additional products to clients to boost revenue and enhance sales profitability
  • Communicate customer feedback and trends to sales account managers for continuous improvement

We are looking for candidates who can:

  • Work efficiently and effectively, both independently and collaboratively
  • Quickly identify and resolve challenges
  • Excel in a competitive team setting
  • Demonstrate exceptional attention to detail and follow-through
  • Adapt to a diverse range of personalities and situations

What We Offer:

  • Team-building events, dinners, and company-sponsored activities
  • Opportunities for national and international travel
  • Unlimited earning potential through bonuses and incentives
  • A stimulating work environment with friendly competition
  • Holidays off to enjoy with family

Preferred Qualifications:

  • High school diploma or GED
  • Experience in customer service, retail, sales, or hospitality
  • Flexible availability

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