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Client Relations Specialist

2 months ago

Fort Myers, Florida, United States Battle Marketing and Management Full time

About Us: Battle Marketing and Management is a leading consulting firm specializing in telecommunications sales and marketing. We empower our clients' well-known brands to enhance their profitability and broaden their market presence through innovative revenue strategies.

Position Overview: We are seeking a motivated entry-level Customer Support Assistant to contribute to our strategic marketing and sales initiatives. The ideal candidate will serve as the face and voice of our brand, executing marketing and sales strategies effectively.

Key Responsibilities:

  • Engage directly with customers, demonstrating comprehensive product knowledge and addressing their inquiries.
  • Conduct market research to identify and connect with potential and existing customers, thereby enhancing our sales pipeline.
  • Articulate the features and advantages of our products/services tailored to individual customer needs.
  • Address objections during the sales process and provide timely responses to customer questions.
  • Respond promptly and professionally to all account-related inquiries.
  • Participate in regular training sessions with fellow Customer Support Assistants and management to enhance skills.

Qualifications:

  • A High School Diploma or equivalent is required.
  • 1-2 years of experience in customer service or sales is preferred.
  • Exceptional verbal and nonverbal communication skills.
  • A strong desire for personal and professional growth.
  • Proven time management abilities and a strong work ethic.
  • A positive and professional attitude when interacting with colleagues and customers.
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