Collaboration Systems Administrator

2 weeks ago


Philadelphia, Pennsylvania, United States Twenty Bridge Staffing Full time

Position Overview

The primary focus of this role is to oversee and enhance collaboration platforms, including Microsoft Exchange, Microsoft Teams, and SharePoint, along with mobile device management. This position entails fundamental systems administration, operational assistance, and advanced problem-solving as part of Tier 3 support. The successful candidate will play a crucial role in formulating, communicating, and monitoring operational standards and procedures for collaboration systems while also tracking system performance and capacity.

Key Responsibilities

  • Collaborate within a multidisciplinary team to conceptualize and support existing and future collaboration systems and their components.
  • Implement and maintain systems with a focus on user empowerment and security.
  • Monitor system performance and capacity to ensure optimal functionality.
  • Manage software updates, maintenance, and support, along with the necessary documentation.
  • Coordinate basic user administration tasks.

Qualifications

  • A Bachelor's degree in Computer Science or a related field is preferred.
  • Minimum of four years of experience in collaboration operations and administration; six or more years is highly desirable.
  • Extensive knowledge of PowerShell scripting and automation is required.
  • Experience in supporting or implementing Office 365 or cloud technologies is essential.
  • Strong documentation and presentation skills are necessary.
  • Must be self-motivated, innovative, and a collaborative team player.

Key Technical Skills

  • Proficient knowledge of email systems and email security concepts.
  • Ability to automate routine tasks effectively.
  • Experience with Intune or mobile device management principles.
  • Familiarity with O365 and managing Hybrid Exchange environments.
  • Experience with Active Directory is required.

Compensation

Compensation for this role is set between $67 and $69 per hour.



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